Question about Royal AG10X Shredder

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Turns on when paper in slot, but won't pull it through to shred.

My shredder was working fine, but due to a little extra use recently, required shut down frequently. Now it senses the paper in the slot, but won't pull it through to shred.

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  • Anonymous Aug 03, 2008

    Turn on but won't pull paper through

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Must disassemble feeder unit. you will find many bits of shredded paper to pull (push) out with a long narrow tool like a crochet needle.

Posted on Jun 19, 2007

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1 Answer

My power shredder W11C stopped working forwards and backwards. The power source is O K


Dear Edward,
Most of the shredders have a micro switch that senses if the paper has been introduced to the shredding slot, or not
These micro switches are activated by a little arm/leveler that touches the paper and activates de contact inside the shredder housing.
While disconnected from the power, try to check if the switch is working properly. Check if you can hear a "click noise" while moving it back and forth by using a paper clip (or a toothpick). When this sensor arm is broken, the device will not operate since it does not detect the presence of a paper sheet to be shredded (and the power to hte motor is shut off).
If this does not solve your investigation process, please make sure your power cord is fine. Otherwise, it would be an internal electric problem in the device (obviously!!!)
One additional possibility (since I have no further details from you) is that the device is on and you can hear the motor running but the paper is not being pulled by the blades - in this case gears that move the shredder blades are most probably broken (that has happened to my shredder - and I had to dump it).
I hope this gives you some light in further investigating your problem.
Good luck!

May 07, 2014 | Fellowes Office Equipment & Supplies

1 Answer

Beeps and stops; doesn't stop when empty


As for your first part - It sounds like there is something wrong with the switch lever that moves to complete the electrical circuit to start the shredder. On every shredder I have seen, there is a little "bellows" linked up to this lever that pushes it back so the machine will shut off. Most of the time all you have to do is put another piece of paper in and let that get shredded and the shredder will stop afterwards. If not, then just use the main switch to turn the shredder off.
Second, the beeping during "mid-shred" sounds like a warning that the shredder is starting to overheat and shut down. If this is the case, just wait a few minutes to allow it to cool down and try to finish the shredding you have. I have found that if you feed a shredder a constant stream of paper to shred, this might cause the shredder to overheat.
Also, the shredder may get overloaded with pieces of the shredded paper. Here is the way to check on that:
1. UNPLUG THE ELECTRICAL CORD FROM WHEREVER YOU HAVE IT PLUGGED IN.
2. Lift the shredder from the bin and turn it upside down.
3. Look for an excessive amount of paper in the bottom of the shredder. If there is a lot, you can remove it in several ways. (Most likely the bin is quite full at this point.) Pull the majority of it out and put it in the bin. If there are pieces of paper that you can pull out with your fingers, use a tool (needle-nose pliers, serrated tweezers, a hemostat, etc.) to get those difficult pieces out.

Replace the unit on the bin making sure that it is the same way you took it off. In most cases (on the better shredders), there is a notch on the underside of the shredder that needs to be on top of a "nub" that is on the edge of the inside top of the bin. Unless that nub is aligned with the slot, the shredder will not work.

Apr 26, 2014 | Staples ID Armor IDX50B Shredder

4 Answers

My shredder has the sound like it is working, but it is not shredding.


From your description, it sounds like when you insert the paper the motor turns on, but the paper is not pulled into the shredder, indicating the two shredder cylinders are not turning. The most likely cause of this is a stripped (missing teeth) main nylon gear. These can be replaced but require some effort.

Apr 17, 2014 | Royal Office Equipment & Supplies

1 Answer

Fellowes 60c shredder is jammed, can't get little bit of paper out and it won't work in reverse or forward


Some office shredders have a removable mechanism; others require removal of the bin followed by turning the unit upside down to get access to the mechanism. In any event, with power disconnected the next procedure is to remove the shreds of paper jammed in the mechanism. This is a long, tedious process requiring perhaps tweezers, needle nose pliers and infinite patience. Eventually, the shredder will work again (unless the motor has burned out).

Mar 21, 2014 | Fellowes Office Equipment & Supplies

1 Answer

Only runs in reverse


I just had this problem with my shredder. I think the problem started with a bin that was full. Running the shredder in reverse resulted in shredded paper being pulled up into the slot used to feed paper into the shredder. Some of this shredded paper was blocking the little plastic tab that activates the switch when paper is inserted, so the shredder would no longer start when paper was inserted. I emptied the bin and removed the shredded paper from the feed slot, being careful not to break the plastic "sensor" while removing the paper from under it. The shredder works fine now.

Dec 13, 2010 | Fellowes W11C Confetti-Cut Shredder

1 Answer

Runs only in reverse


I just had this problem with my shredder. I think the problem started with a bin that was full. Running the shredder in reverse resulted in shredded paper being pulled up into the slot used to feed paper into the shredder. Some of this shredded paper was blocking the little plastic tab that activates the switch when paper is inserted, so the shredder would no longer start when paper was inserted. I emptied the bin and removed the shredded paper from the feed slot, being careful not to break the plastic "sensor" while removing the paper from under it. The shredder works fine now.

Nov 06, 2010 | Fellowes W11C Confetti-Cut Shredder

1 Answer

How do I remove excess EXCESS oil from my shredder? It won't shred.


Asking why you should keep your shredder lubricated is no different than asking why you should change the oil in your car every 3,000 miles. Not only is proper maintenance a requirement to maintain an active warranty, but all mechanical parts need a little oil to help them turn smoothly and to keep them clean. Applying shredder oil to the cutting heads inside a shredder lubricates them so that they efficiently destroy documents sheet after sheet. Fortunately, you will find that taking good care of your shredder is less expensive, faster and easier than caring for your car.
Every time you shred a sheet of paper a fine dust made of tiny paper particles is produced. This dust collects in the cutting assembly of a paper shredder. If allowed to build up, this dust will compact until it completely blocks the smooth turning of the cutting head. Shredder oil will actually break up the compacted dust lodged in the cutting assembly, allowing the parts to move and push out the softened dust.
Shredder oil is specially formulated to eliminate oil residue on the cutting head. Other oils, like WD-40, will attract dust, further clogging the cutters. When lubricating your paper shredder, only use oil specifically designated for shredder use or risk voiding your warranty and further clogging your shredder.
The frequency with which you should oil your shredder depends on several factors: frequency of use, shredder capacity, cut size and type of paper. Your shredder will need more oil the more you use it, the more paper you shred at once and the thicker the paper is that you shred. Also, shredders with smaller shred sizes require extra oil. A 1/4" strip cut shredder used only one to two hours per week will only require a weekly oiling. A cross cut shredder, on the other hand, requires oil after every half hour of use. If you remember to oil your shredder every time you change the bag you'll be in good shape.
There are two fast, easy ways to oil a paper shredder:
The first method involves applying the oil directly to the cutting head. Shredder oil is packaged either in plastic squeeze bottles or aerosol cans, designed for easy application. No tools are required, just aim the bottle directly at the cutting head, through the paper entry point, and apply a fine stream of oil from one end of the cutter to the other. Run the machine in reverse for 10-15 seconds until the entire cutting mechanism is coated. Finally, shred a few pieces of paper to remove any excess oil from the cutters.
The alternative method requires streaming oil onto a piece of paper. Do not soak the sheet in oil, but cover it evenly from edge to edge. Shred the oiled sheet of paper and then run the shredder in reverse for 10-15 seconds to allow the oil to coat the entire cutting mechanism. Finally, shred a few sheets of paper to remove any excess oil from the cutters. In any case, run a couple of sheets of paper through the shredder after oiling to remove excess oil. procedure may be repeated up to three times to ensure proper lubrication.
If you take a few seconds once a week or every time you change your shredder bag to oil the cutting mechanism in your paper shredder, you'll maintain your warranties and keep your shredder running smoothly and efficiently document after document.
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click this link directly for more detailed help
---- http://www.howtocleanstuff.net/house/appliances-and-fixtures/how-to-clean-a-shredder/ --------
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Sep 22, 2009 | Royal 1280MX Shredder

1 Answer

Shredder does not pull in paper to be shredded.


you might be putting to much paper into the shedder
try putting 3or 4 sheets at a time and put a little oil on the blades

Feb 18, 2009 | Office Equipment & Supplies

1 Answer

Won't pull paper


Hi,

I have the same shredder with a different problem. Maybe we can help each other.

It sounds like you have paper jammed in the shredding mechanism. I've cleaned paper jams out of mine quite a few times. The first and most important step is to make sure the shredder is unplugged. Hold the unit up to look through the shredding slot. Some of the openings between the opposing shredding wheels will be filled with paper. Using a small screwdriver (narrow blade at least 3 inches long) you can gently push the paper through. It works best if you can us a pair of needle-nosed plyers to pull the paper out the other side. It takes patience, but it works. Good Luck.

My problem is that after I opened mine up, I turned it over to shake out shreds of paper. When I did this, the entire works fell out of the case and all of the wires disconnected from the 3-way switch. Can you look in yours and describe how the wires are connected to the 8 contacts on the switch. (a digital photograph would be GREAT!

I hope we can help each other.

-- Wcbyers

Jul 13, 2008 | Tech Solution TS-2550 Shredder

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