Question about Royal AG10X Shredder

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Turns on when paper in slot, but won't pull it through to shred.

My shredder was working fine, but due to a little extra use recently, required shut down frequently. Now it senses the paper in the slot, but won't pull it through to shred.

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  • Anonymous Aug 03, 2008

    Turn on but won't pull paper through

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  • Master
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Must disassemble feeder unit. you will find many bits of shredded paper to pull (push) out with a long narrow tool like a crochet needle.

Posted on Jun 19, 2007

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2 Answers

I have a Omnitech model OT-X150B and I cleaned out the shredded paper and when I put the shredder back on top the power does not go back on?


There is a slot underneath that contains an interlock switch. The bin has a "pin" that closes the switch. This is a safety feature so you don't start it up and mange your fingers while cleaning it.

May 08, 2018 | The Office Equipment & Supplies

2 Answers

How do I fix my auto feed, which has stopped working?


Use a flashlight to examine the shredder from the top and look for a shred of paper blocking the slot. The shred may also be blocking the sensor. If you don't find anything, turn the shredder upside down to examine the shredding mechanism from the bottom.

Mar 05, 2015 | Staples SPL770M Shredder

1 Answer

My power shredder W11C stopped working forwards and backwards. The power source is O K


Dear Edward,
Most of the shredders have a micro switch that senses if the paper has been introduced to the shredding slot, or not
These micro switches are activated by a little arm/leveler that touches the paper and activates de contact inside the shredder housing.
While disconnected from the power, try to check if the switch is working properly. Check if you can hear a "click noise" while moving it back and forth by using a paper clip (or a toothpick). When this sensor arm is broken, the device will not operate since it does not detect the presence of a paper sheet to be shredded (and the power to hte motor is shut off).
If this does not solve your investigation process, please make sure your power cord is fine. Otherwise, it would be an internal electric problem in the device (obviously!!!)
One additional possibility (since I have no further details from you) is that the device is on and you can hear the motor running but the paper is not being pulled by the blades - in this case gears that move the shredder blades are most probably broken (that has happened to my shredder - and I had to dump it).
I hope this gives you some light in further investigating your problem.
Good luck!

May 07, 2014 | Fellowes Office Equipment & Supplies

1 Answer

Beeps and stops; doesn't stop when empty


As for your first part - It sounds like there is something wrong with the switch lever that moves to complete the electrical circuit to start the shredder. On every shredder I have seen, there is a little "bellows" linked up to this lever that pushes it back so the machine will shut off. Most of the time all you have to do is put another piece of paper in and let that get shredded and the shredder will stop afterwards. If not, then just use the main switch to turn the shredder off.
Second, the beeping during "mid-shred" sounds like a warning that the shredder is starting to overheat and shut down. If this is the case, just wait a few minutes to allow it to cool down and try to finish the shredding you have. I have found that if you feed a shredder a constant stream of paper to shred, this might cause the shredder to overheat.
Also, the shredder may get overloaded with pieces of the shredded paper. Here is the way to check on that:
1. UNPLUG THE ELECTRICAL CORD FROM WHEREVER YOU HAVE IT PLUGGED IN.
2. Lift the shredder from the bin and turn it upside down.
3. Look for an excessive amount of paper in the bottom of the shredder. If there is a lot, you can remove it in several ways. (Most likely the bin is quite full at this point.) Pull the majority of it out and put it in the bin. If there are pieces of paper that you can pull out with your fingers, use a tool (needle-nose pliers, serrated tweezers, a hemostat, etc.) to get those difficult pieces out.

Replace the unit on the bin making sure that it is the same way you took it off. In most cases (on the better shredders), there is a notch on the underside of the shredder that needs to be on top of a "nub" that is on the edge of the inside top of the bin. Unless that nub is aligned with the slot, the shredder will not work.

Apr 26, 2014 | Staples ID Armor IDX50B Shredder

4 Answers

My shredder has the sound like it is working, but it is not shredding.


From your description, it sounds like when you insert the paper the motor turns on, but the paper is not pulled into the shredder, indicating the two shredder cylinders are not turning. The most likely cause of this is a stripped (missing teeth) main nylon gear. These can be replaced but require some effort.

Apr 17, 2014 | Royal Office Equipment & Supplies

1 Answer

Unit will not stop


Dear Hal,
Here is some generic information about shredders that may help you.
Most of the shredders have a micro switch that "senses" if the paper has been introduced to the shredding slot. These micro switches are activated by a little arm/leveler that touches the paper and activates de contact inside the shredder housing. Also, note that some shredders may have an optical sensor that may be "clogged" with paper dust.
If you shredder does not stop, the sensor may be stuck in a on position, or, in case it has optical sensor may be detecting dust or a little piece of paper may be blocking the optical sensor and keeping the motor running.
I hope this gives you some light in further investigating your problem.
Good luck!
RC

Apr 14, 2014 | Office Equipment & Supplies

1 Answer

Royal mc100mx


Dear Michael,
Here is some generic information about shredders that may help you.
Most of the shredders have a micro switch that "senses" if the paper has been introduced to the shredding slot. These micro switches are activated by a little arm/leveler that touches the paper and activates de contact inside the shredder housing. Also, note that some shredders may have an optical sensor that may be "clogged" with paper dust.
If you shredder does not stop, the sensor may be stuck in a on position, or, in case it has optical sensor may be detecting dust or a little piece of paper may be blocking the optical sensor and keeping the motor running.
I hope this gives you some light in further investigating your problem.
Good luck!
RC

Mar 21, 2014 | Royal 29140X PX100MX Cross-Cut Shredder

1 Answer

Fellowes 60c shredder is jammed, can't get little bit of paper out and it won't work in reverse or forward


Some office shredders have a removable mechanism; others require removal of the bin followed by turning the unit upside down to get access to the mechanism. In any event, with power disconnected the next procedure is to remove the shreds of paper jammed in the mechanism. This is a long, tedious process requiring perhaps tweezers, needle nose pliers and infinite patience. Eventually, the shredder will work again (unless the motor has burned out).

Mar 21, 2014 | Fellowes Office Equipment & Supplies

1 Answer

I'm an intern at a law firm and i shred papers everyday. Sometimes the shredder stops working and when i feel it it feels really hot so i assume its overheated due to shredding (i shred probably 1000+...


you may have just been trying to shred to many papers at a time. you could just remove them and turn the shredder on. if the sound is still being made there is a good possibility that the shedder is going to be completely useless soon and you may want to look into a new one.

Jun 30, 2011 | Office Equipment & Supplies

1 Answer

Only runs in reverse


I just had this problem with my shredder. I think the problem started with a bin that was full. Running the shredder in reverse resulted in shredded paper being pulled up into the slot used to feed paper into the shredder. Some of this shredded paper was blocking the little plastic tab that activates the switch when paper is inserted, so the shredder would no longer start when paper was inserted. I emptied the bin and removed the shredded paper from the feed slot, being careful not to break the plastic "sensor" while removing the paper from under it. The shredder works fine now.

Dec 13, 2010 | Fellowes W11C Confetti-Cut Shredder

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