Question about Acer Aspire 5610-4648 Notebook

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Hi this is priya my laptop HP Pavilion dv6000 is having a problem

WINDOWS EXPLORER HAS STOPPED WORKING.
PROBLEM DETAILS:
Problem signature:   Problem Event Name: APPCRASH   Application Name: explorer.exe   Application Version: 6.0.6000.16771   Application Timestamp: 4907deda   Fault Module Name: CLMedia.dll   Fault Module Version: 2.0.0.1914   Fault Module Timestamp: 43118e4f   Exception Code: c0000094   Exception Offset: 00003fb6   OS Version: 6.0.6000.2.0.0.768.3   Locale ID: 16393   Additional Information 1: d6aa   Additional Information 2: 550813108d42c370043e28bb37aac5af   Additional Information 3: d6aa   Additional Information 4: 550813108d42c370043e28bb37aac5af
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Posted by on

  • priyanka bhandari Jan 20, 2009

    PLEASE tell me how can i find this file (CLMedia.dll) ?

  • priyanka bhandari Feb 02, 2009

    hey look m really very sorry if i hurt u by any chance....
    see this time i have rated ur answer as HELPFUL :)
    sorry again for rudeness 
    thnx 4 tryin dear...
    regards
    priya

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  • 98 Answers

This indicates that the reason why Windows Explorer crashed is because of CLMedia.dll file. This file is part of CyberLink software. Try reinstalling CyberLink applications you have on your computer if the problem persists.

Posted on Jan 16, 2009

  • Nikola Malesevic
    Nikola Malesevic Jan 20, 2009

    Now, I really don't see why would I help you any further seeing that you have given me Inappropriate rating despite my good will to help you.
    Nevertheless, this is FixYa, and people here are devoted to help other people, no matter how rude they are, so it is my moral obligation to do so.

    As I said, CLMedia.dll comes with software developed by CyberLink. If you should find any software on your computer that is created by CyberLink, you ought to renistall it, thus most probably fixing your problem.


    1. From Start menu, access Control Panel.

    2. Click Add or Remove Programs.

    3. Find any software created by CyberLink in this list and click Change. Program installation should allow you to reinstall software.
      If there is no option Change available, click Remove to remove application from your computer. Pay attention that you will have to have a CD or other source for this software installation if you want to reinstall it later.
    This method will replace CLMedia.dll file with all dependent files that are causing problems.

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