Question about Ricoh IS 330DC Flatbed Scanner

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Document feeder will not Operate

When attempting to use the document feeder by selecting ADF in the Desktop Binder V2 software I get the following error message: "The scanner is not ready." That's it, nothing else. The document feeder is attached and when documents are placed in the feeder, the feeder activation light illuminates on the scanner bed. So it knows it has documents loaded.

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  • Thomas Beck Jun 25, 2007

    Cleaning the rollers did not help. The scanner knows it has documents loaded but will not even activate the feeder.

  • Trilliumsgal Apr 18, 2008

    I am having the same problem. Did you ever get yours resolved?

  • Anonymous Mar 13, 2014

    feeder tray error keeps appearing every time we print; but there is no paper in the feeder tray

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I am having the same problem with this scanner. Does the paper feed try tilt up? It does this to make the paper meed the rollers. Are the rollers moving when you try to scan? You could look where the edge of the paper meets the feeder, with a flash light or good lighting you could see if the rollers are moving. If not, and the belts for those rollers are on track. Remove the upper back cover. This only takes 2 screws. Once removed, you can tell the scanner to scan again, and see what part is not moving. The stepper motor engages, and spring moves, then another stepper motor engages and clutch should simultaneously move. More often than not, the clutch might have gone bad. I hope this info helps you trouble shoot your problem. With my scanner, I need to replace the clutch.

Posted on Jun 27, 2007

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Try cleaning the rubber rollers onder the cover where the documents feed in, using a rag and some rubbing alcohol.

Posted on Jun 21, 2007

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3 Answers

PIXMA MX330 Error message "Document in


Hello,
The sensor may be dirty even if it looks like there is no paper jam. Take a bottle of compressed air and give it a once over. Make sure you don't shake or tip the compressed air as you don't want to fast freeze anything.
If this does nothing, you probably have a failed sensor which will need replacing.
Chris

Aug 18, 2011 | Canon Office Equipment & Supplies

2 Answers

Cannot clear error message "Document


Hi nigel_lester,

This error message "Document in ADF" that you are getting means that you need to remove foreign object from the Automatic Document Feeder (ADF). Kindly follow the procedure below in clearing document jams:

Document jams in the ADF (Document Tray)

1. First, press Stop/Reset.
2. If a multi-page document is loaded, remove any documents other than the jammed page from the ADF. 3. Then, open the Feeder Cover.
4. From under the roller to the Feeder Cover side, remove the jammed page.
5. If a document is not jammed, check the document feed area if there's foreign material. If there's any, carefully remove it.
6. Close the Feeder Cover.

NOTE:
  • If documents remain in the ADF after pressing during scanning, [Document in ADF] will appear on the LCD. Press so that the remaining document is automatically fed out.
  • When rescanning the document after clearing the error, rescan it from the first page.

Document jams in the ADF (inner side)

1. Press Stop/Reset.
2. If a multi-page document is loaded, remove any documents other than the jammed page from the ADF, then open the Feeder Cover.
3. Raise the paper release lever (A) then remove the jammed page from under the roller to the Feeder Cover side.
4. Open the Document Cover and pull out the document from the inner side.
5. Close the Document Cover.
6. Close the Feeder Cover.

Note: When rescanning the document after clearing the error, rescan it from the first page.

Hope it helps.

Thank you for using Fixya.

Apr 02, 2011 | Canon Office Equipment & Supplies

2 Answers

Paper jams


Paper jams - Kodak Printers

Feb 19, 2011 | Kodak Office Equipment & Supplies

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I have a Cannon Pixma MX320 all in one printer and I cant get it to stop saying document in ADF


Issue: ERROR LCD: DOCUMENT IN ADF
Solution: Remove foreign object from the Automatic Document Feeder (ADF) - MX310
Check the Automatic Document Feeder (ADF) for obstructions
Follow this procedure to check the ADF for obstructions. You do not need to turn off the power when clearing document jams.
Document jams in the ADF (Document Tray)
  1. Press <Stop/Reset>.

  2. If a multi-page document is loaded, remove any documents other than the jammed page from the ADF, then open the Feeder Cover.

    openfeeder.gif


  3. Remove the jammed page from under the roller to the Feeder Cover side.


    remjammed.gif
  4. Pull out the jammed document from the ADF. If the document cannot be easily pulled out, proceed to section Document jams in the ADF (inner side).

    pullout.gif

  5. After removing the jammed document or if a document is not jammed, check the document feed area to make sure there is no foreign material. If you find foreign material, carefully remove it.
  6. Close the Feeder Cover.

    Note : If documents remain in the ADF after pressing the Stop/Reset button during scanning, "DOCUMENT IN ADF" appears on the LCD. Press the OK button so that the remaining document is automatically fed out.

    When rescanning the document after clearing the error, rescan it from the first page.

    Note: The document may not feed properly depending on the media type, or your environment, such as when the temperature and humidity are either too high or too low.
    In this case, reduce the number of document pages to approximately half of the loading capacity. Another alternative is to scan from the platen glass
    .

  • If documents remain in the ADF after pressing <Stop/Reset> during scanning, [Document in ADF] will appear on the LCD. Press <OK> so that the remaining document is automatically fed out.
  • When rescanning the document after clearing the error, rescan it from the first page.



Document jams in the ADF (inner side)
  1. Press <Stop/Reset>.

  2. If a multi-page document is loaded, remove any documents other than the jammed page from the ADF, then open the Feeder Cover.


    openfeeder.gif
  3. Raise the paper release lever (A) then remove the jammed page from under the roller to the Feeder Cover side.

    remjammed.gif

  4. Open the Document Cover and pull out the document from the inner side.

    opendoccover.gif

  5. Close the Document Cover.

  6. Close the Feeder Cover.

    Note: When rescanning the document after clearing the error, rescan it from the first page.
Document jams in the ADF (Document Output Slot)
If the document is jammed in the Document Output Slot, pull it out.
pulloutofslot.gif Note: When rescanning the document after clearing the error, rescan it from the first page.


Trust this is helpful. Please vote. :)

Dec 12, 2010 | Canon PIXMA MX310 All-In-One Printer

1 Answer

Hp officejet pro L7590 - automatic document feeder will not pick up - how do I fix this problem?


Hi
Check the following
--Check the paper in the ADF (automatic document feeder)
--Make sure the ADF pick assembly is in good working condition
--Remove the document feeder and open the ADF cover.
--While lifting the blue-green lever, carefully rotate the pick assembly toward the open ADF cover until it stops.
--Make sure the bottom roller is held firmly in place by the two-catch, which is located to the left and the right of the roller.
--Clean the rollers and separator pad
ab60556.jpg

Mar 03, 2010 | HP Officejet Pro L7590 All-in-One InkJet...

1 Answer

How to scan picture to upload on computer


First, ensure you are connecting the scanner to your computer. I'm assuming USB connection, and that you're using an operating system supported by this device.

Next, install the drivers and software for this device. Those should have come with an installation disc, but if you don't have that disc, you can get them from the PIXMA MP830 support site, here:
http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&fcategoryid=123&modelid=12804

To scan a single document, place the document:
1. Place the document face down on the platen glass.
2. Open the MP Navigator 2.2 software.
3. Click Scan Photo/Document.
4. Click Document Type drop-down arrow and select the type of document to be scanned. Chose from the following types.
  • Color Document(Simplex): Select this to scan one side of color documents.
  • Color Document(Duplex): Select this to scan both sides of color documents.
  • B/W Document(Simplex): Select this to scan one side of monochrome documents.
  • B/W Document(Duplex): Select this to scan both sides of monochrome documents.
  • Text(Simplex): Select this to scan one side of text documents.
  • Text(Duplex): Select this to scan both sides of text documents.
5. Click 'Specify' and set the preferences as required. Click here for detailed information

6. After making the setting changes, click 'Scan'

7. Click 'Save to PC' or 'Save as PDF file'. Save to PC is displayed when an image is captured with Scan Photo/Document or Batch Scanning


The directions for Batch Scanning, or using the ADF to scan, are shown below.
  1. Place the document(s) in the Automatic Document Feeder (ADF).
    1. To scan using the ADF, remove any documents from the platen glass.
    2. Open the document tray.

      mp830_documenttrayopened.jpg
    3. Insert the documents face-up in the ADF and then adjust the document guides.

      mp830_adfguides.jpg
      Note:
      When scanning using the ADF, the documents will automatically feed.


  2. On the Windows desktop, double-click 'MP Navigator 2.2'.
    1. Alternatively, on the Windows taskbar, click 'Start', point to '(All) Programs', 'Canon', then 'MP Navigator 2.2'.
    2. Then click 'MP Navigator 2.2'. MP Navigator opens.

  3. Click 'Batch Scanning'.

    mp830_batchscanning01.gif

  4. Click Document Type drop-down arrow and select the type of document to be scanned. Chose from the following types.

    * Color Document(Simplex): Select this to scan one side of color documents.

    * Color Document(Duplex): Select this to scan both sides of color documents.

    * B/W Document(Simplex): Select this to scan one side of monochrome documents.

    * B/W Document(Duplex): Select this to scan both sides of monochrome documents.

    * Text(Simplex): Select this to scan one side of text documents.

    * Text(Duplex): Select this to scan both sides of text documents.

  5. Click 'Specify' and set the preferences as required. Click here for detailed information.

  6. After making the setting changes, click 'Scan'.
    1. After the documents are scanned, a dialog box will appear indicating to load the next document.

      mp830_scancomplete.gif
    2. After the next document is loaded, click 'Scan'.
    3. Repeat steps 6a and 6b until all documents have been scanned and then click 'Exit' to end the scanning process.

  7. After all documents have been scanned, ensure the documents, in the preview area, are selected (have a check mark).

    mp830_batchscanning03.gif

  8. Click 'Save to PC' or 'Save as PDF file'. Save to PC is displayed when an image is captured with Scan Photo/Document or Batch Scanning.

    mp006.gif
    Save to PC dialog box


    mp007.gif
    Save as PDF file dialog box

  9. Make settings to save a file. (Click File save settings for details.)

  10. Click 'Save' after all settings have been selected.

Aug 27, 2009 | Canon PIXMA MP830 All-In-One InkJet...

1 Answer

Automatic document feeder not working


Open the adf and rotate the pick assembly till you hear a click and then take a coin and run it up and down against the separator pad and then see if the adf picks the paper or not.If this does not work try this *# 329 and scroll thru and select adf pick test if that fails its time for you to get the printer replaced or get an upgraded printer

May 29, 2009 | HP Officejet Pro L7650 Printer

2 Answers

ADF paper jam, when there is none


If you are receiving an Error Code 103 or a Paper Jam error, but there are no pages in the ADF (Automatic Document Feeder), follow the steps below:
  1. Close the scanning application (such as PaperPort)
  2. Turn off the scanner and the computer
  3. If you have a combination ADF with a Flatbed scanner, unplug the ADF cable from the base of the scanner
  4. Plug the ADF cable back in
  5. Turn on the scanner power
  6. Turn on the computer
  7. Try scanning again
For a Paper Jam or Error Code 103, make sure that the ADF cable in the rear is connected to the scanner base. Check the flatbed to make sure that it is clear. A page incorrectly placed on the flatbed may interfere with a page feeding through the ADF.

If your scanner stops scanning due to a paper jam in the Automatic Document Feeder (ADF), a warning dialog box appears after a few moments.

To clear a paper jam:
  1. Open the Automatic Document Feeder cover.
  2. Remove the jammed paper and close the cover.
If you are receiving a paper jam error, or if the scanner is running continuously, check to make sure the paper sensor arm is not stuck down.
  1. Open the Automatic Document Feeder cover.
  2. Look for the small black plastic arm
  3. When you press on this arm, it should move freely up and down
  4. If the arm is stuck down, please contact Technical Support for troubleshooting options
  5. Close the ADF cover.

May 26, 2009 | HP Scanjet 8350 Flatbed Scanner

1 Answer

HP 3055 model scaner problem


Document feeder error means that the printer is expecting you to have a document in the ADF "automatic Document Feeder" on top. If you are having this on the laptop, go into the scanner set up on your laptop, and change the device from document feeder to flatbed. It should work fine. You can also mimic the settings from your desktop to your laptop.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe




I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

Oct 02, 2008 | HP LaserJet 3055 All-In-One Printer

1 Answer

Document feeder


Does the adf show a paper jam? If so remove it or look for some thing blocking the paper path and remove it. Also try to turn off the copier and disreconnect the doc feeder and turn it back on and see what happens.

Feb 19, 2008 | Minolta Di3510f Bizhub Copier

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