Question about Ricoh IS 330DC Flatbed Scanner
When attempting to use the document feeder by selecting ADF in the Desktop Binder V2 software I get the following error message: "The scanner is not ready." That's it, nothing else. The document feeder is attached and when documents are placed in the feeder, the feeder activation light illuminates on the scanner bed. So it knows it has documents loaded.
I am having the same problem with this scanner. Does the paper feed try tilt up? It does this to make the paper meed the rollers. Are the rollers moving when you try to scan? You could look where the edge of the paper meets the feeder, with a flash light or good lighting you could see if the rollers are moving. If not, and the belts for those rollers are on track. Remove the upper back cover. This only takes 2 screws. Once removed, you can tell the scanner to scan again, and see what part is not moving. The stepper motor engages, and spring moves, then another stepper motor engages and clutch should simultaneously move. More often than not, the clutch might have gone bad. I hope this info helps you trouble shoot your problem. With my scanner, I need to replace the clutch.
Posted on Jun 27, 2007
Try cleaning the rubber rollers onder the cover where the documents feed in, using a rag and some rubbing alcohol.
Posted on Jun 21, 2007
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Aug 18, 2011 | Canon Office Equipment & Supplies
Apr 02, 2011 | Canon Office Equipment & Supplies
Dec 12, 2010 | Canon PIXMA MX310 All-In-One Printer
Mar 03, 2010 | HP Officejet Pro L7590 All-in-One InkJet...
Aug 27, 2009 | Canon PIXMA MP830 All-In-One InkJet...
May 29, 2009 | HP Officejet Pro L7650 Printer
May 26, 2009 | HP Scanjet 8350 Flatbed Scanner
Oct 02, 2008 | HP LaserJet 3055 All-In-One Printer
350 people viewed this question
Usually answered in minutes!