Question about Dell Spacesaver USB Keyboard J4624 SK-8115 RT7D50

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Dell SK-8115 USB keyboard on non Dell PC

My original PS2 keyboard died and I obtained a new Dell SK-8115 USB keyboard and installed it - or rather I finally did after solving all the HID problems which occured and reinstalled the files and activated the HID service, which took me almost a week to figure out!

Unfortunately, whilst the keyboard works during POST as soon as operation is passed to Windows it freezes: the NumLock light stays on but there's no reaction to pressing any of the keys. I've tried uninstalling/reinstalling everything, even configuring it as a PS2 keyboard, with no success. The only time I thought I solved the problem was when I inserted the USB cable into one of the two USB slots on my Dell screen, the NumLock, Scroll and Shift keys worked but then froze. I tried unplugging/reinserting/rebooting as USB/PS2 configuration but now the the result is the same whichever USB port I plug it into.

This is driving me absolutely nuts! Can anyone suggest a solution, please.

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  • Phil7979 Jan 17, 2009

    Dear Yooperbud, Thanks for the contribution but it's not the keys which won't work it's the keyboard. Thanks. Phil

  • grabbo95 Feb 04, 2009

    I'm having this issue as well.

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This model keyboard has an internal USB hub and Windows only sees the hub when booting. The solution is to get a generic USB keyboard and boot into Windows. Once Windows has loaded the HID drivers for the sk-8115 keyboard then this Dell keyboard will work from then on.

Posted on Apr 27, 2009

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Normal 0 Are you using Windows Vista? (This may still work if your using XP) If you are then go to Control Panel.
1. Click on PRINTERS.
2. When the Printer Properties come up, CLICK on KEY SETTINGS.
3. Then set up the keys by selecting the key to be setup.
Hope this helps. Bud

Posted on Jan 16, 2009

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Posted on Jan 02, 2017

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Have you gone in and removed the usb drivers by doing the following.

1.) right click on my computer
2.) select properties
3.) Select Hardware tab
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Then remove all instances of usb that you can.
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The problem is with your OS settings.
Go to Control Panel -> Languages and Regional settings -> Tab Languages. Click Details.

Here you can change the available keyboard layouts. Just select the desired language and keyboard layout and delete the others.

Dec 12, 2008 | Dell Spacesaver USB Keyboard J4624 SK-8115...

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(That is the the Num Lock indicator, nothing to worry about.) If it is not working it is likely because USB keyboards can time some time to be recognized by windows, let the computer boot up with the keyboard connected and let sit for up to ten minutes.

Sometimes if other hardware is detected at the same time which requires drivers to be installed, windows will never proceed to installing your keyboard, however you cannot install the other drivers until you have a working keyboard. To solve this, you will need to use an older style PS/2 keyboard to get everything installed and working as they do not need to be detected.

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