Question about Dell Spacesaver USB Keyboard J4624 SK-8115 RT7D50
My original PS2 keyboard died and I obtained a new Dell SK-8115 USB keyboard and installed it - or rather I finally did after solving all the HID problems which occured and reinstalled the files and activated the HID service, which took me almost a week to figure out!
Unfortunately, whilst the keyboard works during POST as soon as operation is passed to Windows it freezes: the NumLock light stays on but there's no reaction to pressing any of the keys. I've tried uninstalling/reinstalling everything, even configuring it as a PS2 keyboard, with no success. The only time I thought I solved the problem was when I inserted the USB cable into one of the two USB slots on my Dell screen, the NumLock, Scroll and Shift keys worked but then froze. I tried unplugging/reinserting/rebooting as USB/PS2 configuration but now the the result is the same whichever USB port I plug it into.
This is driving me absolutely nuts! Can anyone suggest a solution, please.
This model keyboard has an internal USB hub and Windows only sees the hub when booting. The solution is to get a generic USB keyboard and boot into Windows. Once Windows has loaded the HID drivers for the sk-8115 keyboard then this Dell keyboard will work from then on.
Posted on Apr 27, 2009
Are you using Windows Vista? (This may still work if your using XP) If you are then go to
1. Click on PRINTERS.
2. When the Printer Properties come up, CLICK on KEY SETTINGS.
3. Then set up the keys by selecting the key to be setup.
Hope this helps. Bud
Posted on Jan 16, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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