Question about Saeco Primea Cappuccino Touch Plus Coffee Maker
In service menu there are 2 parameters you should look. First one - descaling - should be on 'done'. The second one is a counter - water used since last descaling - should be on 0.
Posted on Mar 23, 2009
Descaling Problem SOLVED!
Folks, I really hope this helps a lot of you. I too encountered the dreaded descaling problem where it gets stuck in a loop and never finishes. I thought the machine was toast and see so many reviews that people experienced this and had to return the machine.
I tore apart the machine and figured out the issue and the super simple fix!
What happens is the water level sensor does not know it is running out so when the tank empties due to running dry, it never completes the cycle.
Where the water basin goes, if you look at the back lower down, you will see a small rectangular protrusion. This is the water level sensor that works by measuring capacitance. You know how sometimes your machine runs completely out of water and you have to prime it with the tea/hot water button? This is why! When you put the tank in full, water splashes over the edge and down the back. It coats the outside rear of the tank and the sensor with water so the machine thinks it still has an adequate level of water but then all of a sudden runs dry.
Take a paper towel and dry off the water level sensor and the back of the tank. When you put the tank in, do not fill it too high and put it in gently to avoid water spilling out.
Simple as that...fixed!
Posted on Jun 02, 2015
Incant Saeco Coffee machine.First take out the tank after the descaling done put in new water and repeat procedure to purge out the reagent.Let water goes thro the steam wand and brewing unit equally.Remove the water tank continue the steam releasing until no tapping sound of the pump.The descaling light goes off but the No Water Light blinks, press the steam button for ten seconds the light will goes off.The coffee machine is ready with only the two green buttons on.
Posted on Jun 01, 2012
a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Repairman (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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