Question about Creative Labs ZEN V Plus MP3 Player

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I have a creative zen v plus 2 gb music player,when i connected it wth my PC through usb CABLE.It does not detected plz solve my problem

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You have to send it back to the company because no matter what you do its not going to come on.

Posted on Jan 19, 2009

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which Operating system are you using...>/??
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It is a conflict with Windows Media Player 11. Roll it back to the previous version and restart the computer. I just did it and it works

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YOUR MUSIC FILE IS CORRUPTED.When you hook it up to pc .open the files on the zen and format the music file.If you still have a problem.Format the drive and download new drivers here>http://support.creative.com/kb/ShowArticle.aspx?sid=8451.RICHARDM69

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My creative zen v plus is not detected by my pc when connected its screen has reddish lines neither it is shutting down nor it is working


Using the instructions below try Cleanup first, if that doesn't work... (if you have a backup of all your music on your computer), try the format option


This is from Creative's website:
Zen V Plus and Zen V
  1. Detach your player from the PC if it is connected, and turn off the player.
If the player stops responding, you can reset the player. To reset the player, gently
insert a thin object into the Reset hole located below the power switch.
2. Press and hold the Play button while powering on your player.
3. When the player displays the Creative logo, release the Play button.

It will display the following options:
Clean Up
Scans the player and removes invalid links from its music library.
Does not affect music files themselves.
Format (All) Caution! Erases all content!
Save a copy of your player's content before formatting.
Reload OS/ Firmware Caution! Erases your player's firmware.
DO NOT select the Reload Firmware option unless you have access to a PC and you have downloaded the necessary firmware to install.
Reboot Reboots the device.
Message Edited by Jason-CL on 09-11-2006 12:02 PM

Forum Administrator
Creative Labs

Jan 05, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Creative Zen V Plus stops reading


· Make sure you have media player 11
· If you can, the best test is to try your player with another PC, to see if you still have the problem. This localises whether the problem is with the PC (most likely the USB) or the player. See the link below (search on "connection problems") for a lot more troubleshooting on this.
· Download recovery tool off creative's website.

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hi,
Can u help me to find a link som I can download instellation cd for my creative zen touch 20 GB.?

SEC. Katy

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The way to fix it is, on your PC, you make folders on the Zen Nano drive. Title those folders as you want. Then you put all of the audio into those folders. And hopefully when you turn on the device, the audio will be in folders. Good luck.

Aug 04, 2007 | Creative Labs Zen Nano Plus MP3 Player

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