Question about Dell A215 Computer Speakers

6 Answers

Only one speaker works.

I have the Dell A215 speakers and they both used to work and then the one with the power knob on it stopped working completely. I used to be able to wiggle the cord that you plug into the sound outlet on the CPU and it would work again, but it's not anymore. Does anyone know what my problem is? And if I have to open my speakers up, how do I do it? I see a screw on the back bottom of my speaker but I've been trying to unscrew it with no success of it coming out. Thanks for your time and patience. -David

Posted by on

6 Answers

  • Level 1:

    An expert who has achieved level 1.


    An expert whose answer gotĀ voted for 2 times.

  • Contributor
  • 2 Answers
Re: Only one speaker works.

It took me a while, but I figured it out and successfully repaired it. Probably not worth the 3 hours I put into repairing a $19 speaker system, but am I ever proud I repaired the set and its not in some landfill in China

Here's what to do:

1. Remove the screw at the lower back of Right Speaker (the one with the volume knob that is broken and without sound). You will need a long thin screwdriver - and this screw is very, very hard to remove.

2. Carefully remove the fabric speaker faceplate on the front side by pulling at the edges carefully,

3. Under the faceplate there are 6 screws. Remove the lower two and upper two (securing the top part of speakers)

4. You should be able to separate the back and front halfs of the speaker enclosure now.

5. Desolder the speaker stereo audio input cable from the printed circuit board and replace by soldering in a replacement cable. I scavenged a replacement cable by cutting the cable for a set of stereo headsets I got for free on an airline flight. There are three wire, white (left channel), yellow (right channel), and black (ground), You need to remove and resolder all three wires.

6. The problem is that the existing stereo input cable develops an open circuit somewhere in the cable for the right channel. All you need to do is take ou the old cable and solder in a new replacement cable.

7. Reassemble and your good to go!!!!

Posted on Nov 28, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer
Re: Only one speaker works.

I had the same problem, and replaced the sound card thinking that would work. It didn't, but when fiddling around with the cables, I discovered I could get both channels to work if the green plug that goes into the back of the computer wasn't plugged in all the way. I know it sounds weird, but you can try this solution.

Posted on Mar 18, 2009

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer
Re: Only one speaker works.

Same problem with mine. there are screwes, u have to open up the face plate...and there are 4 speaker screws and 2 to open it up. there is also one in the back..but i cant get to that one..u need a small but long screw driver for that.

i m guessing its the power jack on the speaker itself beacause when you put the speaker on its back and wiggle the power cord on the speaker it starts to work. but as soon as u move it it stops.

if n e one finds the solution please post.
thanx in advance.

Posted on Nov 14, 2008

Re: Only one speaker works.

Urgh got the same thing just happened to me. The speaker with the volume control stopped working. it happened periodically before this- turning it off and back on again would usually fix it. This time i went to do it, lo and behold it didn't fix itself this time. Along with some other problems with the pc, I'm really regretting buying a dell in the first place. There are no screws visible on the thing so choices are bust the thing open, void warrenty /return to manufacturer/buy a decent set of speakers instead.

Posted on Oct 01, 2007

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer
Re: Only one speaker works.

I have the same problem, the speaker with the nob only works sometimes, very rearly. Don't know why it doesn't work, but it just starts working sometimes for no apparent reason.

Posted on Oct 28, 2008

  • Level 1:

    An expert who has achieved level 1.


    An expert that hasĀ over 10 points.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 10 Answers
Re: Only one speaker works.

I don't think it's the speakers, I suggest trying the speakers on another pc, or plugging them into a walkman/personal cd player, and see if it does the same. I'm gearing towards the output socket on the PC, because you said "I used to be able to wiggle the cord that you plug into the sound outlet on the CPU and it would work again, but it's not anymore". If the sound is built into the motherboard, then I would suggest buying a new soundcard, then disabling the on-board sound, using the BIOS setup, then installing the new soundcard and drivers, either way, on-bord sound or not, I suggest purchasing a new souncard.

Posted on Jun 18, 2007

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

Where do I pug the speakers in ? I need a Picture,Show me the picture.

    • 1 Remove the Dell A215 speakers from the box. Place the speakers in your computer area. The speaker with the volume knob is the right speaker and should sit to the right of your keyboard. Place the other speaker to the left of your keyboard.
    • 2 Plug the left speaker into the right speaker. The left unit has an orange-brown plug that connects to a similarly colored port on the back of the right unit. The other end of the cord is fixed to the rear of the left speaker.
    • 3 Insert the two-prong end of the power adapter into an electrical outlet. Plug the other end into the black power port on the back of the right speaker.
    • 4 Insert the main audio cable into your computer. This cable is fixed to the back of the right speaker and has a green head. Plug the green connector to the green audio-out port on your computer. This port may be on the front or back of desktops or on either side of a laptop.
    • 5 Turn the knob on the right speaker clockwise to turn the speakers on and increase the volume. Turn it counterclockwise to lower the volume partially or all the way to turn the speakers off. The speakers should work automatically on any computer with a sound card.
Let me know if this solved the problem and good luck..

Sep 09, 2011 | Dell A215 Computer Speakers

1 Answer

Ok so my speakers are not working. the green light is on but no sound comes out and i know its pluged in right

try another speaker. if OK. the problem is on Dell A215 Computer Speakers. if other speaker don't work.

Check your soundcard. reinstall the driver. and make sure the driver is install correctly.

Aug 25, 2010 | Dell A215 Computer Speakers

1 Answer

Dell speakers w/ HP computer - connection failure

Your HP computer may need the Drivers from the Dell Speakers to work properly.

Jun 19, 2010 | Dell A215 Computer Speakers

1 Answer

Speakers dont work

if the pc runs windows vista they won't work in less they have a power but if the pc runs windows xp try to install the drivers for the speakers here is the download link

May 29, 2010 | Dell A215 Computer Speakers

1 Answer

No sound will come out please help

Speaker Manual Dell A215

Ensure speaker port is working fine by connecting headphones.

Use Volume Knob to turn on the speaker

Jan 14, 2010 | Dell A215 Computer Speakers

1 Answer

The one with the volume/off knob works, the other

This problem is more than likely to be caused by damage to the wire going to the secondary speaker. For example if the speakers have been moved around alot, the wiring can get twisted and cause a break internally. Therefore causing a short. This may not be the case with your problem but I hope it helps

Nov 16, 2009 | Dell A215 Computer Speakers

1 Answer

Driver for A215 speaker

Here's a link to all of Dell's audio drivers. If you're not sure which one to choose, go to the search bar and enter the model number of your computer.

Hope this helps.

May 28, 2009 | Dell A215 Computer Speakers

1 Answer

Speakers Don't Work Properly

Go to control panel > Sound and Audio Devices > Speaker volume.
If still don't solve the problem check the device.

Feb 20, 2009 | Dell A215 Computer Speakers

2 Answers

Dell Speakers A215

Try going to and entering your Service Tag. Then click on drivers and downloads and download and install the audio driver that they currently recommend for your machine. Sounds like a driver problem and something that wasn't set properly after the computer was reset.

Dec 18, 2007 | Dell A215 Computer Speakers

Not finding what you are looking for?
Dell A215 Computer Speakers Logo

1,997 people viewed this question

Ask a Question

Usually answered in minutes!

Top Dell Computer Speakers Experts


Level 3 Expert

56925 Answers

Vernon Taylor

Level 3 Expert

1980 Answers

Bob S

Level 1 Expert

15 Answers

Are you a Dell Computer Speaker Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides