This is a common problem with this Model. In order to get this replaced you will need to send your camera to the fujifilm repair centre. They shall replace all of the part you require. Please browse to the following web address http://www.fujifilm.co.uk/technical/camera_repair/
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There is an internal battery back up for storing settings. It's soldered to the main board and I don't think it's a rechargeable battery judging by the amount of people who have owned these cameras who have encountered the same problem.
It's a watch type battery and these things do go flat after a few years and unless you know the type and voltage only fuji service centres can replace.
It won't affect the camera's performance it's just a pain having to set up each time you change the batteries.
Is it just the live view from the lens that you can't see ( totally blank screen), or are the icons visible?
If it still shows the icons but no live view then I suspect the shutter mechanism is stuck over the lens inside the camera.
Have a look at the lens and see if you can see the inner lens? You may have to adjust the zoom to bring the inner lens up to the end of the lens barrel.
If it is stuck then it will require removing and inspecting / cleaning.
You can download the camera's manual here; http://www.fujifilm.ca/x617.xml?XID=x15936
Those dials/buttons set the various camera functions, such; zoom, flash, image quality, playback etc. The manual will give you all the information you'll need to set and use your Z20.
Have you checked the flash settings, quite often the flash accidently gets turned off, on most cameras the buttton looks like a lightning bolt. Toggle through the settings if it is not on a button on the camera.
There should be a little switch on your memory card when you pull it out. Slide the switch the opposite direction. The switch is very small and usually on one of the edges/sides. This is similar to how floppy disks had a write protection on them.