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Take your incoming phone line and plug it into the place that says "line" on your fax machine. Plug another phone cord into where it says "phone" and connect this to your telephone. Test to make sure you have chosen the right places by dialing a phone number to fax to and listen for the dial tone. If you get a dial tone, then you have set it up correctly.
On the fax machine look for the button that says "menu". Push it and use the up and down arrows to navigate the options on the display. Look for fax set up and press "ok" or "enter" on the fax machines keyboard to access this area. Look for "number of rings" and change the fax machine to a number of rings that is less then your voice mail box if you have one. Then close and save your choices.
Have someone send a test fax by dialing your phone number for the line connected to the machine. The fax machine will pick up on the number of rings set and automatically begin receiving and printing a copy of your incoming fax.
You cannot use magic jack.
You can also choose to manually answer an incoming fax if you see that your display on the fax machine says "ringing" or incoming" you can push the "start" button and this will start receiving your incoming fax.
I own a Cartridge World ink refilling store and I think that the fax not printing is Canon's new approach to kick out refills from their all in one machines. We cannot reset the ink level indicators on these cartridges and if people can no longer print faxes if their ink says it's low, then they can never use refills if they want to use their fax machine. I think it is also a way for Canon to make more money on their ink sales by making consumers buy new ink before theirs runs out. As far as I know there is no way to fix this problem.