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Probl?me d'ecran i have a problem with the computer. Since now two weeks it is black and this happened shortly after a software download in my absence. can you help me resolve this problem please thank you.

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If you restart your computer and see nothing but a black screen, then it is not a software, but hardware problem.

Software problem might occur after BIOS gives control to the other hand, which means that you'd have to see memory check and device listing (or at least motherboard manufacturer logo) prior to black screen.

If it is a hardware problem, I'm afraid that solving it would take more than this method of support (chat session, maybe). Or you can take your computer to repair shop.

Posted on Jan 16, 2009

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Posted on Jan 02, 2017

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Computer Maintenance Tips


<p><b><span>Getting started</SPAN></B><br> <p><span>Here are some basics maintenance tasks you can do today to start improving your computer's security. Be sure you make these part of your ongoing maintenance as well.</SPAN><br> <p><span>* Sign up for software update e-mail notices. Many software companies will send you e-mail whenever a software update is available. This is particularly important for your operating system your antivirus program, and your firewall.</SPAN><br> <p><span>* Register your software. If you still have registration forms for existing software, send them in. And be sure to register new software in the future. This is another way for the software manufacturer to alert you when new updates are available.</SPAN><br> <p><span>* Install software updates immediately.</SPAN><br> <p><span>When you get an update notice, download the update immediately and install it. (Remember, downloading and installing are two separate tasks.)</SPAN><br> <p><span>An ounce of prevention</SPAN><br> <p><span>A few simple steps will help you keep your files safe and clean.</SPAN><br> <p><span>* Step 1: Update your software</SPAN><br> <p><span>* Step 2: Backup your files</SPAN><br> <p><span>* Step 3: Use antivirus software and keep it updated</SPAN><br> <p><span>* Step 4: Change your passwords</SPAN><br> <p><b><span>Developing ongoing maintenance practices</SPAN></B><br> <p><span>Now that you've done some ground work, it's time to start moving into longer term maintenance tasks. These are all tasks that you should do today (or as soon as possible) to get started. But for best results, make these a part of a regular maintenance schedule. We recommend setting aside time each week to help keep your computer secure.</SPAN><br> <p><span>* Back up your files. Backing up your files simply means creating a copy of your computer files that you can use in the event the originals are lost. (Accidents can happen.) </SPAN><br> <p><span>* Scan your files with up to date antivirus software. Use your antivirus scan tool regularly to search for potential computer viruses and worms. Also, check your antivirus program's user manual to see if you can schedule an automatic scan of your computer. </SPAN><br> <p><span>* Change your passwords. Using the same password increases the odds that someone else will discover it. Change all of your passwords regularly (we recommend monthly) to reduce your risk. Also, choose your passwords carefully. </SPAN>

on Dec 10, 2010 | Computers & Internet

1 Answer

My computer stopped recognizing my built-in webcam suddenly today. What happened and what should I do? I just got my computer 2 weeks ago. This should not be happening.


Find the model number for your computer and search the companies website for driver downloads. Find the webcam driver and install it. The driver could have been corrupted.

Mar 04, 2011 | Acer Computers & Internet

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I have ThinPoint on another computer. I was able to download and run MalwareBytes. It detected 5 items but stated that 1 could not be removed. MalwareBytes suggested to restart the computer so I did. Now,...


Hello Haracio_ic,

This type of pc error usually happens due to varied reasons.The anti-malware software your using might have deleted critical system files infected by the virus/malware/trojan inside your pc. Using of incompatible software that requires higher configuration other than the configuration you currently have.

I would suggest you to try repairing / recovering your system from your system recovery disk. If you are using Windows XP , boot up with your Original Windows XP CD and repair it.

Feel free to reply if you have any doubts.

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Computer freezes up randomly about 1x per week, can be in IE, Word, windows life mail, etc. Only way to get rid of it is by cold shut down. Also audio and video can also freeze up, this happens perhaps 3x...


Do you think computer is running hot? computer is freezing up or running slow could be a heat issue.

If it is not then try for updating the bios from dell support website - http://support.dell.com/support/downloads/driverslist.aspx?c=us&cs=555&l=en&s=biz&ServiceTag=&SystemID=STUDIO1749&os=BIOSA&osl=EN

also try to find out if there is any third party software which you might installed in your computer which is not compatible.

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1 Answer

During system restore my monitor went black, is this normal? restoring back to 5 days..........dont know if i should shut computer down and start over or leave it alone, it has been an hour now.


u hvae to undo last restoration then just atke it back a few days not a whole week sometimes this does happen because drivers are updated and when u do a restore they dont un update they just are set for that point in time when the update was done for monitor software...to say it better restorations only restore the programs not the drivers...

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Forgot my administration password


A COMPUTER REPAIR SHOP CAN HELP YOU RECOVER THIS PASSWORD. THERE IS SOFTWARE TO RECOVER THE ADMIN. PASSWORD. SORRY YOU HAVE TO GO THROUGH ALL THIS BECAUSE OF SOMEONE SO MEAN AS TO LOCK THE COMPUTER. THE COMPUTER IS LOCKED AT THE MOMENT UNTIL THE PASSWORD IS RECOVERED. BUT THE PASSWORD IS STORED ON THE COMPUTER AND IT'S JUST A MATTER OF HAVING THE RIGHT SOFTWARE TO ACCESS THE FILES WHERE IT IS. YOU SHOULD BE OK THEN. JUST MENTION TO THE SHOP WHAT YOU NEED AND WHAT HAPPENED AND MAYBE THEY WILL CUT YOU A SPECIAL DEAL TO RECOVER THE PASSWORD. HOPE THIS HELPS YOU. IF I CAN DO ANYTHING ELSE, JUST REPLY:

ARCLIGHT1217

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2 Answers

Nvidia driver issue with vista I think


you are right insaying that is video porblem. here is the fix.

This is what appears to happen.during the installation of the most current drivers 100.65 Vista, an OLD file nvlddmkm.sys is copied into windows/system32/drivers and not the current one
in the install. As a result the new drivers are attempting to access a file
dated 11/2006 instead of 2/2007 ver 7.15.11.0065 which is in the newest WHQL
driver ver 100.65 vista 32.

Fix: Go to windows/system32/drivers and rename nvlddmkm.sys to
nvlddmkm.sys.old. Go to the nvidia directory and find the file nvlddmkm.sy_
and copy it to windows/system32. Using the cmd window (DOS box) type
EXPAND.EXE nvlddmkm.sy_ nvlddmkm.sys. When the expansion is complete, copy
the new nvlddmkm.sys to windows/system32/drivers and restart the computer.

Your computer should now work properly.

You will notice that any uninstall and reinstall of nvidia drivers will not
remove the old nvlddmkm.sys file and will not overwrite it with the newer
version. You have to do it manually. I do not know why this happens but who
cares as long it is fixed.

Good luck...

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