Question about Microsoft Computers & Internet
If you restart your computer and see nothing but a black screen, then it is not a software, but hardware problem.
Software problem might occur after BIOS gives control to the other hand, which means that you'd have to see memory check and device listing (or at least motherboard manufacturer logo) prior to black screen.
If it is a hardware problem, I'm afraid that solving it would take more than this method of support (chat session, maybe). Or you can take your computer to repair shop.
Posted on Jan 16, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Aug 29, 2014 | Microsoft Windows 7 Ultimate for PC
on Dec 10, 2010 | Computers & Internet
Jul 22, 2011 | Computers & Internet
Mar 04, 2011 | Acer Computers & Internet
Oct 19, 2010 | Microsoft Windows XP Home Edition
Sep 07, 2010 | Computers & Internet
Dec 06, 2009 | Microsoft Windows XP Home Edition
Nov 08, 2008 | Microsoft Windows XP Professional With...
Oct 30, 2008 | Computers & Internet
23 people viewed this question
Usually answered in minutes!