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Probl?me d'ecran i have a problem with the computer. Since now two weeks it is black and this happened shortly after a software download in my absence. can you help me resolve this problem please thank you.

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If you restart your computer and see nothing but a black screen, then it is not a software, but hardware problem.

Software problem might occur after BIOS gives control to the other hand, which means that you'd have to see memory check and device listing (or at least motherboard manufacturer logo) prior to black screen.

If it is a hardware problem, I'm afraid that solving it would take more than this method of support (chat session, maybe). Or you can take your computer to repair shop.

Posted on Jan 16, 2009

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Posted on Jan 02, 2017

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