Question about Maytag Neptune MAH9700 Front Load Washer

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I am getting an error code "DC". What does that mean?

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DC means: Unbalanced load prevented the washer from
spinning.

This happened to me when i was washing a single shirt (red shirt, first time washing so i did it seperately so it wouldnt bleed into other clothes)

So i set the washer to "drain", waited for the door to open, and wrung the shirt out by hand. Next load it worked properly.

Posted on Mar 26, 2009

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1 Answer

What does error code dc mean?


DC error code means: "Unbalanced load". It can occur if the washer:
1. is overloaded (too many clothes inserted),
2. can't balance the load within a few balance cycles,
3. has a damaged balance sensor,
4. isn't regulated properly (vibrates abnormally).
IMHO you just overloaded the washer :)

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What does dc mean on the display?


The most likely cause of a DC error code on a Neptune is the clutch assembly.

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1 Answer

Wont Finish Spinning stops and Flashed DC


If the machine type is a FAV6800A/FAV9800A see this Clutch repair post if you want to DIY. You will find links to the Service Manual and parts info if needed.

You can check out the TDS but I would go right to the Clutch repair post if the machine shuts down in with a error code dC or uC.

That means the TDS is producing analog voltage swings +3.5VDC to 0VDC to the input of the Control Board Conn_P3 pins 10 and 11. Those DC voltage swings are at the design limit of max Wash Tub movement and the Control Board shuts the Spin Cycle down……..so thebTDS is working as designed.

The machine will make several attempts to redistribute the load before error code generation failing with dC or uC error codes.

Post back if you have questions any DIY'er with basic skill sets can do the Cluch maintenance/repair.....Rich

Jan 04, 2010 | Maytag Neptune FAV6800AW Top Load Washer

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Maytag Neptune FAV6800AW Top Load Washer? makes a


more than likely it just needs a little leveling...lift front of washer . there are 2 leveling feet on each front corner under the washer.. they turn like a screw ..just adjust these feet till its level and you should be ok....shake the washer by hand . if it doesnt move it shoud be level,,,,an unlevel washer makes terrible noises ...as you know..thanks and have a great day

Jan 03, 2010 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

MAH 2400 AWW flashing error code "dc"


Hi Pepsi,
"dc" means that the control board is trying to ramp up (that is, send a signal to the motor controller), but has encountered an unbalanced load and so shuts down. Specifically, "dc" means "distribute clothes".

I took this opportunity to upload a Tech and Troubleshooting manual for you. Here is the link for it. Read it carefully. You will be required to perform a "board output" test after placing the machine in "Service Mode".

I gotta tell ya, though. Based on my history with these, I highly suspect that the machine control board has failed. Let me know what you find, OK?

(And don't forget to rate this solution as "FixYA!", deal?

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9f7d68a.jpg

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1 Answer

Maytag washer has error code of dc


If the clutch fails the first thing noticed is a UC or DC error displayed and there is no drain or spin.

If you are seeing the above error and having a problem with spin and drain then the most likely cause of this is the clutch. The clutch fails to lock down the spinners and the basket is unable to go into spin and without a 90 RPM there is no drain.

Replace the clutch.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question^%$#$

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1 Answer

Dc error code, what does that mean?


I just did a repair on my FAV6800AAW by lubricating the needle bearings in the clutch pulley hub, the tub displacement sensor checked OK per the service manual check. I was getting dc/uc errors, washer was purchased in 7/05. I have basic mechanical skills and used a socket wrench to remove clutch pulley hub, just follow the service manual removal steps to remove clutch pulley hub. Pull the plastic cover off the clutch pulley hub and inspect the spring, clean/lube needle bearings and the clutch hub coupler that drives spinner shaft. I used WD40 I may need to re-lube down the road with a good light grease. It took a few tries for me to get the clutch pulley hub to stay on after re-install and power up, getting the clutch pulley seated properly is the trick. I did not remove the washer tub for this fix, I believe I saw a posting where someone did. I just leaned the washer back to get a better reach angle, it is a tight work area. I did not want to junk 3.5 yr old $1k machine with out trying a fix. If you want to work on this model get the service manual, I found it online and I believe you can order it in PDF format from Maytag. Good luck!

I just went thru my 10th load of a mix of light, medium and heavy loads and all work fine no unbalance errors (DC/UC). Doesn’t fix the tangle problem :) Prior to this fix I could only run the washer with no clothes in it to complete a cycle with no dc/uc error codes.

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3 Answers

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A dc error means that the clothing is not being distributed properly in the basket. This usually happens when the machine is lightly loaded. If the load seems o.k. then the problem is probably with the sensor at the side of the basket.

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