Question about Maytag Neptune MAH5500B Front Load Washer

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Maytag Neptune doesn't spin at end

Hi, I have a Maytag Neptune that I've been very happy with. This weekend, it developed a problem where it doesn't empty out at the end of a wash cycle. If I open the door, water pours out. If I select just the spin cycle, it will drain and then spin. Sometimes I need to do 2 spin cycles to get it totally empty. Any suggestions? I'm going to open it up tonight and check for debris/clogs in any of the drain lines, etc.

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  • Rene LeBlanc Jun 19, 2007

    Well, I took it all apart. The pump and drain hoses were all clear. I then tested all the vibration sensors, and they were fine.

    I had a side problem where I had got a lot of silt into it when we first moved in, before I added an inline filter to the house, and the softener solenoid was stuck open. I back flushed it and blew it out good with an air compressor. The hose filters were clogged up pretty bad, so I cleaned them and blew them out.

    I then re-assembled it all, and double checked all the connections to be sure none had wiggled loose. I connected it and ran the diagnostics on the different valves and the spin test and they all were fine.

    I've run 2 loads through it so far and they've all worked fine, so I'm hoping it was a lose connection as nothing I messed with really should have impacted what was happening.

    I'll be back if it still happens.

    Thanks

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Of course, did you find anything clogging your outlet filter, this is most likely the problem. The outlet filter needs periodic cleaning, according to your usage.

Posted on Jun 18, 2007

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Posted on Jan 02, 2017

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1 Answer

Maytag Neptune rotates but not in spin mode


see the causes:
t doesn't pump or spin
frozen puller or belt broken pump, lid switch defective
It pumps, but doesn't spin
lid switch defective+motor coupler defective+belt broken+clutch worn+drive motor faulty+transmision not shifting properly+basket worn.
It spins only with the lid closed
lid for security reason.
see the diagram


6_19_2012_9_00_44_pm.gif

Jun 19, 2012 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

I have a Maytag Neptune TL (FAV6800AWQ , Serial # 10178127EC) that starts and stops after the wash cycle begins. It fills up fine but starts and stops/pauses and the time doesn’t lapse. On a normal load...


You have a Series 10 machine 1st two digits of your s/n.


Seems like you have the Service Manual or troubleshooting guide.....can't get that from Servicematters any more I feel you have some drive system binding.

I helped a owner on another forum similar problem. Google this "Neptune TL Spinning Issue Will Not Proceed". Did a lot of up front testing in the end he ended up replaceing the Outer Tub Bearings, the Clutch Pulley.

Start by opening the washer lid and see if you can rotate the wash basket with one finger in the CCW Spin direction. There should be only slight resistance to rotate the wash basket CCW. During the 1st water fill of the wash basket the Control Board will spin the wash Basket slow rpm you can enter Service Mode and observe the rpm on the LED console.

Next start a Quick Spin test and note the highest RPM range the machine will spin up to. Looking for Outer Tub Bearing resistance.

I would suggest another DIY forum to work thru this issue if you are going to DIY. This forum is hit and miss we posting pics and e-mail notification for support......Rich

Oct 13, 2010 | Maytag Neptune FAV6800AW Top Load Washer

2 Answers

Neptune - has Lr displayed where time remaining for wash usually displays. Doesn't finish.


Hello there
The LR error on your non-spinning Maytag Neptune is usually, though not always, accompanied either by a burn spot or a blown fuse on the Motor Control Board.

Burn Spot on a Maytag Neptune Washer Motor Control Board (click to enlarge)
Blown Fuse on a Maytag Neptune Washer Motor Control Board (click to enlarge) Either way, it means just one thang: a new motor and motor control board kit are in your future.

Dec 25, 2009 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Neptune wont spin


Looks like I may have to post this as a solution to get the link to you. I never tried to put a link in a clarification request.

Click on this Forum. If that doesn’t work here is the link to paste in your browser.

http://www.fixya.com/support/p46844-maytag_neptune_mlg2000a_front_load

Jul 03, 2009 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

I have a maytag neptune front end washer. model #


hi..
First clean out your outlet filter. If this does not work, open up behind and tighten all points where wires are joined; due to vibrations these might have come loose. Plug off the wall first!!..

thank u

May 01, 2009 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

MAYTAG NEPTUNE MAH9700AWW continues to fill on rinse, code ''oe'',


Check your exit hose spigot, it may be clogged. This is if your filter is all clean (ref manual, it may not be there, they want a tech to come by to make more $). There should be air for passage in the standpipe behind. Your hose should not fit airtight into the standpipe and neither too deep into it (4 to 6 inches maximum) Of course some direct the hose into sink, fine. Snaking out your standpipe would be good too.

Rate me nice or not at all. Happy spinning! Nice to watch the machine spin, not your head!

Mar 04, 2009 | Washing Machines

1 Answer

Neptune washing machine will not lock


Dear raghar73,
ngfam at you service!

The Neptune is discontinued due to to many defects in design!
You can not fix this problem your self!!!

This sounds like it will only fixed by service then you will be happy again!!

Yes sounds like you need service!
Call A&E Factory Service /They service nation wide
And are available 24/7 for making appointments!

If the appliance is 10 years old or more,it may make sense not to invest any money to fix it!
Happy to assist you,
Neil

Aug 09, 2008 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Maytag neptune mah8700. Will spin at the end of quick rinse cycle but not on any other cycle. Error code I get is SUSP. Washer does drain out.


Hi
My name is Gloria, my neptune washer will not spin on the last spin cycle of any of the washing cycle. A code of uC comes up.

Aug 08, 2008 | Maytag Washing Machines

2 Answers

Won't go into fast spin cycle at the end. Clothes remain wet. Also door lock light won't go on and the door can be opened through out the whole cycle.


Dear friend,
ngfam at you service!

The Neptune was discontinued for 98 design defects!!!!!!!!

You can not fix this problem your self!!!

This sounds like it will only fixed by service then you will be happy again!!

Yes sounds like you need service!
Call A&E Factory Service /They service nation wide
And are available 24/7 for making appointments!

If the appliance is 10 years old or more,it may make sense not to invest any money to fix it!
Happy to assist you,
Neil

Aug 04, 2008 | Maytag Neptune MAH5500B Front Load Washer

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