Question about LG E500 Express Dual Series Notebook PC

1 Answer

Cant install office

After a fresh install of windows xp pro
i'm trying to install office 2003 and even tryed 2007
i know there is nothing wrong with my insallation file's as i use them every day in my work
i tryed removing all the hotfixes but still no luck
wht els can i try?
(it keeps telling me that the files are corupt that i'm trying to install )

plz help.

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  • 1 more comment 
  • archie_piete Jan 16, 2009

    hi MUMMA_1

    thank you for that

    however i should have mentioned that the files are on a external hard drive as this is a corporate pakage

    i'm trying to fix the laptop for one of my users but i cant seem to get round this problem .

    as i said it's a fresh install of XP pro no other programes are installed

    i've never seen this before

    i cant think that there would be anything wrong with the hardware as the OS is installing just fine.

  • archie_piete Jan 16, 2009

    hi MUMMA_1

    thank you for that

    however i should have mentioned that the files are on a external hard drive as this is a corporate pakage

    i'm trying to fix the laptop for one of my users but i cant seem to get round this problem .

    as i said it's a fresh install of XP pro no other programes are installed

    i've never seen this before

    i cant think that there would be anything wrong with the hardware as the OS is installing just fine.

  • archie_piete Jan 16, 2009

    hi MUMMA_1

    thank you for that

    however i should have mentioned that the files are on a external hard drive as this is a corporate package

    i'm trying to fix the laptop for one of my users but i cant seem to get round this problem .

    as i said it's a fresh install of XP pro no other programs are installed

    i've never seen this before

    i cant think that there would be anything wrong with the hardware as the OS is installing just fine.

×

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  • Master
  • 903 Answers

If it is showing you that the files are corrupt it is possible that the disk you are trying to use is either dirty (clean with a little white spirit and then gently dry with a cotton cloth) or is scratched. In which case certain files that are needed may not be able to be read correctly.

Posted on Jan 16, 2009

  • Debs
    Debs Jan 16, 2009

    if you are using the files from a harddrive and not a disk then it is possible that some of the files in the data.cab have got corrupted along the way. Or the laptop does not have the correct requirements to run office 2003/07



    Have you not got an original office disk to try?

  • Debs
    Debs Jan 16, 2009

    also make sure that all of the drivers for the laptop are correct as it is a fresh install of xp you may need further drivers for the laptop.

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