Question about Bosch Nexxt WFMC330SUC

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Plastic cover over the glass is broken

Bought a Bosch Nexxt WFMC330SUC at Lowes. The "helpful" employee broke the clear plastic that is over the door. Since no other units were in stock, the assistant manager offered a price break and a replacement part. It never came, and the assistant is gone. The manager says no part is or will be ordered. (Big run-around.) So, this plastic looks like it would pop out and replace easily. But I can't find out how to get the part or if it is really this easy. Or do I have to pay a repair guy! Please help!

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  • Bill Sander Jul 05, 2007

    This was a mishap that was not covered by warranty.
    I had to buy the complete door unit since the plastic cannot be removed and replaced on its own.



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If the unit is brand new, most companies offer a 30 or 60 day cosmetic warranty, so you should be able to call your local authorized bosch service company and have them out to repair it under warranty. At the very least, your owners manual should give you a number to call for service, and they should be able to order you the part and tel you how to install it. Hope this helps.

Posted on Jun 20, 2007


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Hi there,
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Good luck!

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