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I keep getting an error message when I start up my laptop. the 2 wire gives me a "corruption has been detected in feature manager, backup file has been loaded", and it will not connect. All other programs seem to work fine. I'm running windows xp

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  • Grace Alt
    Grace Alt Jan 22, 2009

    Diagnotics Alert ! Corruption has been detected in FeatureManagerSetting, back up file hes been loaded"

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If the machine is a Dell with DellControlPoint, open start, run then type msconfig and hit enter. Choose the Startup tab and find the startup item named "Dell" with the Command from "C:\Program Files\Dell\Dell Control Point\Connection Manager\Dell.UCM.exe" and uncheck the box. Hit Ok, then reboot your computer.

Posted on Oct 16, 2009

  • rebahm Sep 11, 2010

    What if you can't get to the Dell Control Point ... it just keeps restarting and restarting...I am on my hubby's laptop to try and find a way to get mine to even start and stay that way :(

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Symptom:
Error: "Corruption has been detected in feature manager setting, Backup has been loaded" Error: "Diagnostic Alert: corruption has been detected in Feature Manager Settings a backup file has loaded." Modem / Tethering Fix:

  1. Close Communication Manager.
  2. Open Communication Manager. If the error persists continue troubleshooting.
  3. Enable Hidden Files and Folders: Windows 2000/XP | Vista
  4. Click Start.
  5. Click My Computer.
  6. Browse to the following directory:
    • Windows Vista: C:\Program Data\AT&T\Communication Manager\
    • Windows XP: C:\Documents and Settings\All Users\Application Data\AT&T\Communication Manager\
  7. Delete the files featuremanager.xml.rc4 and featuremanagerBackup.xml.RC4.
  8. Open Communication Manager. If the error persists continue troubleshooting.
  9. Click Start.
  10. Click My Computer.
  11. Browse to the following directory:
    • Windows Vista: C:\Program Data\AT&T\Communication Manager\
    • Windows XP: C:\Documents and Settings\All Users\Application Data\AT&T\Communication Manager\
  12. Delete the Communication Manager directory.
  13. Uninstall Communication Manager: Windows 2000/XP | Vista
Please let me know if this helps.

Posted on Jan 16, 2009

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Sounds like it could possibly be virus related - try scanning with some good software (kaspersky, webroot, etc) and see if it picks up anything.) from my experience at work internet connectivity is a favorite target of virus infections.

hope this helps

Posted on Jan 16, 2009

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