Question about Canon PowerShot SD1100 IS Digital Camera

1 Answer

Lens stuck extended, won't turn back on!

I turned the camera on, and then off, perhaps too quickly for the camera to process, and now the lens is stuck in the extended position! And when I try to power back on, the power stays off. I put in a fully charged battery, but still no luck....the camera is frozen.
I have had this camera for about 3 weeks, and have only used it a handful of times....what's going on?!

Posted by on

  • 2 more comments 
  • Anonymous Mar 12, 2009

    exactly the same prob.

  • chyblvd Mar 14, 2009

    my canon displays - lens error restart camera - with extended lens that will not retract, any advice

  • danandmick Mar 14, 2009

    I cannot turn my camera on or off. I get the message, "Lens error, Please restart camera" but nothing happens when I try to do anything with it. The lens is extracted and won't retract either.

  • signedata Mar 14, 2009

    When i try to turn on my camera my camera says lens error, please restart camera. This fixes nothing. What do I do?

    Gloria


×

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

    Sergeant:

    An expert that has over 500 points.

  • Expert
  • 431 Answers

Ensure that batterys are properly charged. try formatting the cam from computer

Posted on Jan 16, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Casio exilim EX-S10 wont turn on and lens stuck out


Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...Here are some troubleshooting steps that you can try that may (or may not) correct it. They only seem to work for less than 40% of the lens errors, but if the camera is out of warranty (or repair cost approaches that of the camera), they're worth that try. Some of the later steps do involve some risk to the camera, so carefully weigh your options before deciding to conduct them.
And here is a video summary of the steps:

Nov 14, 2011 | Casio Exilim Ex-z300 Z450 Z9 Z80 S10

1 Answer

Some stupid person has dropped and then kicked my brand new Samsung camera and now it won't turn on and the lens is stuck out :( When I try to turn it on it makes a weird beep and won't turn on and...


You should try to get that stupid person to buy you a new camera if the following doesn't help. Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ... Here are some troubleshooting steps that you can try that may correct it. They only seem to work for less than 40% of the lens errors, but if the camera is out of warranty (or repair cost approaches that of the camera), they're worth that try. Some of the later steps do involve some risk to the camera, so carefully weigh your options before deciding to conduct them.

Jul 09, 2011 | Samsung Digimax S730 Digital Camera

1 Answer

The camera wont turn on and the lens is stuck in the extended position....not sure if it will charge or not because it isnt turning on. Any ideas ???


Good day,

This tip will explain a few methods on how to try and fix your lens if it is stuck or you get a lens error on your screen.

Please note that all these methods are used at the users own risk and that I can not be held responsible for any damages or losses that occur while trying these methods.

1. If your camera is still under warranty, send your camera to the manufacturer to be replaced or fixed professionally.

2. If your camera is out of warranty try these methods.

  • Make sure your batteries are fully charged.
  • Remove the batteries for 10min. Replace the batteries and see if the problem persists.
  • Try compressed air. This method can be useful if there are any sand or any other object stuck in the lens motors. Use compressed air with a fine tip. Direct the air between the camera body and lens and move in a circular motion around the lens to complete a full rotation.
  • You can also try to tap the padded USB cover firmly on a flat surface like a table. This is sometimes a surprisingly effective method.
  • The last method is to try and force the lens. Turn of your camera and place it on its back on a flat surface. Look at the spacing between the lens and the body and see if the gap is consistent all the way around the lens. If the gap is not even it is likely that the camera fell while the lens was extended. Now VERY GENTLY push down on the lens were the gap is the biggest until you her a "click". This will indicate that the lens is back in place. Try powering back on.
  • If the lens does not extend or it extend and retracts turn of the camera. Hold the camera in your one hand and with the other hand turn the one part of the lens in a circular motion. Rotate both sections of the lens until you hear a "click". This will indicate that the lens popped back in place. Power the camera back on.
  • The last method you can use is to turn the lens while powering on the camera until you hear a "click". Power the camera of and back on to see if it works.
If any of the methods listed above failed to work for your lens problem it would be wise to take it on to a professional to get your camera repaired.

Thanks for taking the time to read my tip and feel free to let me know if it was of any help.

Regards
15073327

Apr 07, 2011 | HP Photosmart R742 Digital Camera

1 Answer

I fumbled my DMC-TZ5 while trying to put the strap


Hi there please follow the steps and let me know the result.
1. Ensure batteries are fully charged & clean the battery connector point in side the battery compartment.
2. Look carefully between the lens and the camera body for any sand, dirt or any damaged etc.
3. Try turning the camera with the lens facing down and shake to dislodge anything stuck
4. Try removing batteries and memory card, wait 5 minutes and refit the battery only.
5. Now turn on camera( with out card ) and see ,if working then fix the memory card & again turn on the camera. If working then fine . Otherwise format the memory card and fix back in camera again & try. Make sure before format the memory card take a back up all photos in your computer then format. If no luck then reset or restore the camera setting by pressing Menu key for 2 sec .. in not done the press both Menu & self time key for 2 - 4 sec.
i hope it will gives you success.

Jan 31, 2011 | Panasonic DMC-TZ5 Digital Camera

1 Answer

E18 error message


I found this on cnet.com Hope it helps.

E18 quick fix

I'm sure that every1 looking at this right now would love to be able to do a quick fix for the dreaded E18 error. Well, I have fixed mine several time in less time that it takes to take a picture. So here it is: This error occurs when the lens is "stuck" or not extending "straight". The error can happen in 3 ways: either when the lens wont "come out", or "comes out" and then retracts, or does not retract at all. Mine did all of these at one stage or another.
1) If the lens doesn't extend at all or it extends, but then retracts again, do as follow:
Turn the camera off. Place the camera on it's back with the lens facing up and have a look at the "spacing" between the lens and the lens housing. You'll probably notice that the gap is NOT EVEN all the way around. To fix this, simply -VERY GENTLY- press down on the side where the gap is the biggest. You will hear a "click" as it pops back in place. Try powering it back on.
2) If the lens is extended all the time and won't retract at all, do as follow:
Turn the camera off. Take the camera in one hand and with the other gently, in turn, take the two part of the lens and gently move it round in a circular movement. Do so with both sections of the lens. You will once again hear a little "click" as it pops back in place. Power the camera on.
This has worked for me many times and it seems to happen when the camera has been carried around and possible had a little knock. I hope this is of help to someone else.

Jan 05, 2011 | Canon PowerShot A95 Digital Camera

1 Answer

My lens is stuck open, every time i try to turn it on a lens error message pops up then quickly shuts down, wat can i do?


Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ... Unfortunately, many cameras that fall prey to this can only be corrected by professional repair. But, here are some things that you can do that may correct it. They only seem to work for less than 40% of the lens errors, but if the camera is out of warranty, they're worth a try.

Dec 29, 2010 | Nikon COOLPIX S200 Digital Camera

1 Answer

Camera lens will not extend


Hi, I didnt even read the description for your problem, this is easy to fix

The problem you are having is that the camera lens will not extend

How to fix this is simple:

I'm not actually sure what you mean here, it is helpful on fixya.com to provide an accurate description of the problem you are having, this way the experts, such as myself, can help you quickly and easily. Providing just a title is not going to give you the answer you need.

If your lens will not extend, be sure you have batteries/charger in the camera.

Also be sure that there is not a button that allows you to extend it

It would also be helpful to provide what kind of camera you have

Please fix these issues with your post and I will help you solve your problem, this entire process should take anywhere between 10-12 weeks to resolve

Aug 21, 2009 | Konica Minolta DiMAGE G500 Digital Camera

1 Answer

E18 error on canon digital camera s200 powershot dropped it and now the lens is stuck halfway out/in The lens will not open, it was not dropped. I get e18 error.


Canon Powershot's error E18 has to do with the lens:
If it appears on a black LCD with E18 written on the corner, it is mostly due to the lens getting stuck while trying to extend. The camera will beep a few times and the LCD will display a little E18 in the lower-left corner. The lens gets stuck in the extended position, and refuses to move either to focus the lens or to retract when powered off.
I am giving below a link which will help you with E18 problem.

http://www.e18error.com/repair.html

Hope this helps, let me know if you have a proble.

You can Try the following also;
Remove the batteries from the camera, wait a few minutes. Put a fully charged batteries back in and turn the camera on. if it doesnot work then,

2: Remove the batteries again, as also remove the memory card. Then install the newly charged batteries, when you turn it on it should come back to life.
3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during start up. This extra power can be useful to overcome any grit or sand particles that may be jamming the lens.
4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.

Try the above and let me if its any help.
Please do rate and thanks for using FixYa and Best fo luck to get you camera out of E18!

Mar 07, 2009 | Canon PowerShot S200 / IXUS 178 Digital...

2 Answers

Lens stuck on i830 polaroid digital camera


Gently pull on the lens when its trying to extend, you may be able to get it back on track. This is by far the weakest point on any camera that has a retractable lens. So much that Olympus sold a lens guard/adapter for their C5050 that was basically a screw on tube that was the length of the extended lens and people bought it just to protect their extended lens.

Jan 18, 2008 | Polaroid i733LP Digital Camera

Not finding what you are looking for?
Canon PowerShot SD1100 IS Digital Camera Logo

Related Topics:

271 people viewed this question

Ask a Question

Usually answered in minutes!

Top Canon Cameras Experts

kakima

Level 3 Expert

102366 Answers

TC CAMERA REPAIR.Com...

Level 2 Expert

165 Answers

old marine
old marine

Level 3 Expert

1842 Answers

Are you a Canon Camera Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...