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Cannot uninstall program from Windows Vista

Hello,a friend of my daughter came over with a program called Pinnacle Studio 9. When I got home from work, they said they coudn't get the program to work. Well I come to find out, that the program is not Vista certified. Now I can't get it off our PC. When I try to uninstall it, it keeps saying "_SetFilter0 error: OS Version not set!" Is this something that you can help me with? I also tried to get some help with Microsoft, but I have yet to get a response.

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  • KrazyMama Jan 23, 2009

    Not only can I not uninstall, but my automatic updates will not download either.

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  • 431 Answers

Try system restor settings

Posted on Jan 16, 2009

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Posted on Jan 02, 2017

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2 Answers

Pinnacle Studio 11


From the looks of it there's no Vista support yet. Pinnacle Systems needs to come out with somekind of patch soon. I've been looking for an hour as well. Couldn't find anything but people discussing the fact that they need the patch badly. On the Pinnacle site there's a link to software for Dazzle Video Creator 9 but it leads to an error page.

I guess you'll have to watch carefully when an update arrives.
Or try to find something of an automatic update feature in the software, maybe it'll find something.

You can try simpler programs such as Windows Movie Maker but I don't think it suits your needs when you want to edit stuff.

Another solution might be Sony Vegas.
For more information on the Sony Vegas product family, click link below:
[Sony Vegas Product Family at SonyCreativeSoftware.com]

I hope this will help you out. It's really frustrating that you buy software and then you can't use it on Vista.

Greetings,

DarkNeogen.

Jan 29, 2008 | Pinnacle SYSTEMS Dazzle Video Creator...

1 Answer

My PC ask fwk.exe ! I use Vista Home Premium. What to do about it?


Hi and Welcome,

fwk.exe comes out when trying to open or launched your Studio program. You need to uninstall Studio program then remove all the folder from Pinnacle.

Here check this step by step procedure on how to delete all Pinnacle Folder.

>double click on my computer
>Local drive c:
>look for Program Data. Take note that Program Data is not visible then all you have to do is to click on Organized>folder and search options>click on view and put check on show hidden files and folders and click okay.
>double click on program data then go ahead and delete all Pinnacle Folder
>double click on program files then delete all Pinnacle folders
>double click on Program files X86 same thing.
>go to control panel>(program and features if Vista), program and security if Windows 7, add/remove program if Windows XP then uninstall Studio.
>restart the computer after wards.
>install Studio 12
Once again check if still the same problem.

Regards,

Sep 26, 2010 | Pinnacle Studio Ultimate 12 for PC

1 Answer

Is Pinnacle studio 9 compatible with Vista home basic


It sure is. I'm running it on this machine with no problem.

Nov 17, 2009 | Pinnacle Studio Version 9 for PC

1 Answer

Having to reload Pinnacle Studio Plus onto Widows Vista I am met with "Initialization Failed" although the program loads until complete. Trying to run the program brings up the same "Initialization...


For the initialization failed you need to uninstall/reinstall your Studio 11 and make sure that you followed this procedure.

http://avid.custkb.com/avid/app/selfservice/search.jsp?DocId=216531&Hilite=uninstall+reinstall

Sep 30, 2009 | Pinnacle Studio Plus Version 11

3 Answers

Pinnacle studio 10 removal on XP SP3 machine... IT WON'T DIE!


From Pinnacle's customer service: http://pinnacle.custhelp.com/cgi-bin/pinnacle.cfg/php/enduser/std_adp.php?p_faqid=17013

"
May 19th, 2008: A problem was identified on systems with Studio 10.7 or 10.8 and where Windows XP SP3 was installed. Studio 10 can not be uninstalled from Start => Programs => Studio 10 => Tools or from Add/Remove Programs.

Workaround:
Insert your original Studio 10 Installation Disk and let the autostart launch. You should then have the possibility to either repair or remove the software. Please select REMOVE and Studio uninstall will then start.
"

Jan 29, 2009 | Pinnacle Studio Plus 10 Full Version for...

1 Answer

Problems with new PC


Try Smart Uninstaler that will do 

Jan 17, 2009 | Acer Aspire X1200 Desktop PC - Athlon X2...

1 Answer

A DVD burned with Studio 10.8 plays on our stand alone DVD player, but it won't play on our computer.


check what mode the cd video is you may have to burn another one with the correct mode for pc
Right click program on cd go to properties check video name plus what is after the . ie home.wmv as you need to burn cds with a general code
Try VLC Media Player on computer this plays all my video media

Jul 22, 2008 | Pinnacle Systems Studio AV/DV Version 9...

1 Answer

Pinnacle studio v 9 not compatible with windows vista?


Only version 10 (and higher) is supported for Windows Vista.

They have pretty good deal going on for upgrades. I think you can upgrade to version 11 for $58.00

Feb 24, 2008 | Pinnacle Studio Version 9 for PC

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