Question about Creative Labs Nomad Jukebox Zen Xtra MP3 Player

3 Answers

Screen just flashes on and off 'CREATIVE' when trying to start up

When I try to turn on my Zen 40g, it just flashes the 'Creative' screen. I figure the battery needs charging. So it is now plugged in to charge. It is still just flashing Creative on and off. I have taken the battery out to reset. Still just flashing. I have pushed the reset button while plugged in. Nothing. When I take it off the power cord, it does show low battery. So I plug it back in. Still just flashing.

Is there a sequence of things I should do or should I just leave it plugged in to direct power for awhile.

I'd hate to mess up a good thing. It has worked like a champ until now.

Posted by on

  • 1 more comment 
  • han_zulu Jan 17, 2009

    I have exactly the same problem. Is someone out there who knows how to fix it?

  • Gary1331 Jan 20, 2009

    Likewise with my 30 gig Zen. It shows "Low Battery" when turned on w/o AC power and does not allow access to the music. When plugged into AC, it cycles from EAX start-up screen to off, EAX screen to off......pulling battery and reset fail to do anything

  • Sue G Feb 03, 2009

    I couldn't find a Nokia charger that fit, but I found someone with an original Zen charger and it worked like a charm. Thanks

×

3 Answers

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I've tried my Kodak digital camera 5v. power supply, and worked!
Thanks a bunch, brother!

Posted on Feb 03, 2009

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

This is an issue with the power supply, believe it or not. I just resolved this for a friend by changing the power supply. An old nokia 5v power supply will make a good alternative if you don't have an OEM replacement.

Posted on Jan 29, 2009

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Same problem...
I think it may have something to do with battery + charger receptacle. I just took battery out and propped charger cord so it had pressure upwards towards face of player. It now will boot past the EAX screen and shows that it is running on AC power. I have put battery back in to see if it will charge.

If it does - then I need new battery.
If not.. then....toast?

Posted on Feb 03, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Black Screen


you can reset it with reset button. press it and hold 3 sec.

Mar 03, 2010 | Creative Technology Creative Labs Zen MX 8...

2 Answers

I can't open my zen v plus and it always light up and there's no start up screen


Can it still play music if you press play after it lights up?
Can you still connect it to a computer?

This sounds like a dead screen, which means it is time for a new player.

Jan 03, 2010 | Creative Labs ZEN V Plus MP3 Player

2 Answers

CREATIVE ZEN MOZAIC WON'T TURN ON!!!!!


i just reset mine as mine would not turn on, i held it for a few seconds ant then turned it on and it came on! but mine is chargint at the moment, but the flashing light is red! i thought it was supposed to be green??? Can anyone help?

Sep 03, 2009 | Creative Labs Creative Technology Zen MP3...

1 Answer

Creative zen v plus start up screen freezes when switching on


I had this same exact problem. To solve it I plugged into the computer (if computer doesnt read it its ok ) then pressed the reset button for about 5 seconds. you should see a screen . Then press the play and power buttons on at the same time and you should get a recovery screen. You have three options. from ther you can rebooot and automatically upgrade the firmware after its been downloaded from the creative website. Please let me know if this helped you and write me back if you have more questions. Thank you , lahuntress

Jun 15, 2009 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Creative zen won't turn on


had same prob to the T...found this post and it fixed it...it's the computer not the zen...once I did the two steps my zen started charging and turned on...go figure...the flashing blue light doesn't mean it is charging.
posted on Feb 25, 2009 abeales
If you have windows set to do automatic updates, you most likely had a windows update installed that caused this conflict with Win Media Player 11. No fix has been posted by Microsoft yet, so the only workaround is to Uninstall/Rollback Windows Media Player 11. Goto <Control Panel<Add/Remove Programs and remove Windows Media Player 11. Follow prompts, restart computer when prompted to. Also uninstall Windows Media Player 11 Runtime application following same procedure above.
This will roll your Windows Media Player back to version 10 or 9, whichever you had installed prior to version 11. You will need to re-configure Windows Media Player again.

Your Zen should now be recognized by WMP and Creative software. You probably need to upgrade your firmware at this point, follow the instructions on upgrading your firmware, and you should be good to go.

This is a windows problem, not a creative problem. Dont blame Creative for the screwed up hotfixes that Microsoft puts out on a regular basi

May 28, 2009 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

My computer wont reecognize my creative zen 2 GB


You don't have enough room on your drive to do this. I had the same problem. I took all my router ports off and connected just my creative vision player only and it worked. Computer system was over loaded.

Feb 09, 2009 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

Wont start


try new batteries, does the unit have a reset?

Nov 26, 2007 | Creative Labs Nomad Jukebox Zen Xtra MP3...

2 Answers

Creative zen v plus


update to the latest firmware

Oct 28, 2007 | Creative Labs ZEN V Plus MP3 Player

Not finding what you are looking for?
Creative Labs Nomad Jukebox Zen Xtra MP3 Player Logo

399 people viewed this question

Ask a Question

Usually answered in minutes!

Top Creative Labs Audio Players & Recorders Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Jazz Boyce
Jazz Boyce

Level 1 Expert

728 Answers

Carlos L. Burgos
Carlos L. Burgos

Level 2 Expert

508 Answers

Are you a Creative Labs Audio Player and Recorder Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...