Question about HP Photosmart D7460 Printer

1 Answer

Printer goes offline for no apparent reason

Also when set to print the control panel shows one print job ready, but nothing happens, Called HP help in India, after hour and a half on phone and talking to three different people, they take control of my mouse and get it to work. However they cannot find any problem with the hardware or software. Printer works for a few days and problem happens again.This has happened at least 7 times.

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  • sis4398 Feb 25, 2009

    This happens to me all the time. On my desktop, and on my wireless lap top. Very frusterating. I have tried everything to get it to quit doing this to no avail

  • fliman Mar 13, 2009

    i have a photosmart d7460 hooked by usb to a wireless router and will not print routerncheck ou fine printer always go off line

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  • 827 Answers

Hi,
I don't know if you've tried this already so please forgive me if you have:
I don't know what OS you are using, so I'll presume you're using Vista. Type Services into the search bar and open it. (In XP you click Run, and type services.msc)
On the Services Window, scroll down to Printer Spooler. Right-Click on it and Restart or Refresh it.
Now try and print something.

Let me know how you get on with that!

Chris (ziraffa)

Posted on Jan 16, 2009

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Posted on Jan 02, 2017

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