If washing any heavy items like towels it won't spin. I have to restart the spin cycle and rearrange the load. Then manually hold the lid button and spinn the drum by hand to start it spinning. Light loads do fine.
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You probably have some other issue with the machine if it won't stop, but the machine may also not be spinning the mat out because the load is unbalanced. If you put it in on spin only, watch to see if it actually spins up to speed or not. You will see it rotate the drum back and forth a couple of times - it is sensing the weight of the load and trying to balance it. I the machine can't balance it, it will never spin up to max speed. If this happens, put a few other items in the washer with the heavy item (they need to be of similar weight - like some towels or a heavy jacket or something) and try again. Good Luck
Thanks for using FixYa. The error code UE means there are some heavy clothing is loaded. Rearrange items to help balance the load. If the imbalance is heavy, the washer will make several attempts to restart the spin cycle. If an imbalance is still detected, the washer will stop and will display the error code UE. In case, if the load is small then you need to add 2-5 clothes to balance the load. If the load is out of balance then you need to rearrange the clothes to balance it. Although the Washer has an imbalance detection and correction system but if still the problem persists then it means that it is due to control error and needs to replaced preferably by a qualified service technician.
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load too small. • Load is out of balance. • The washer has an imbalance detection and correction system. If individual heavy articles are loaded (bath mat, bath robe, etc.) and the imbalance is too great, the washer will make several attempts to restart the spin cycle. If an imbalance is still detected, the washer will stop and the error code will be displayed. • Add 1 or 2 similar items to help balance the load. • Rearrange items to help balance the load.
• Water supply is not adequate in area. • Water supply taps are not completely open. • Water inlet hose is bent. • The filter of the inlet hose clogged.
Solution: Check another tap in the house. Fully open tap. Straighten hose. Check the filter of the inlet hose.
UE: • Load is too small. • Load is out of balance. • The appliance has an imbalance detection and correction system. If individual heavy articles are loaded (bath mat, bath robe, etc.) and the imbalance is too great, after several attempts to restart the spin cycle the machine will stop and the error code will be displayed.
Solution: Add 1 or 2 similar items to help balance the load. Rearrange load to allow proper spinning. UE:
have you tried lower spin speeds? I found with heavy items such as towels and jeans it is best to lower the spin speed. also washing like heavy items on a certain wash cycle is best - i.e. towels on bluky/bedding.