Question about Garmin (010-00583-00) for nuvi 750/760/770

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Garmin Nuvi 750 no sound

Version 4.60 software.
No sound (turn ahead, etc.), but the stored preloaded media player files sound fine.

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  • josecanuseay Jan 17, 2009

    same problem. worked a couple of weeks ago, now nothing. All audio at 100% and mute boxes not checked.

  • carlii1 May 11, 2010


    thanks this worked for me



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Under tools/settings/language check to make sure you have a voice with "TTS" after it, it means Text To Speech. Make sure one of those are selected and see if it helps.

Posted on Jan 22, 2009

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Let me first start by saying that for the $$ I paid for this thing I think it is really screwed up that so many people are having the exact same problem and I truly hope Garmin fixes the glitch. Now - on to the fix..... Before getting started, you should test my theory to see if the reason you no longer have sound was the same reason as I had. Turn the unit on and ensure all the setting indicate that FM transmitter is OFF and volume is not muted. Go to the volume adjustment screen and while adjusting the volume up and down you should apply pressure to the back left side of the unit with your fingers. I found the sweet spot to be about 1/4 distance down from the top and 1/4 distance from the left of the unit. Now, while pushing in at this location on the back of the unit with your left hand pointer and middle fingers, click the volume buttons up and down with your thumbs and if you hear sound... then it's time for the SIMPLE repair!!!

There are 2 small torx screws located on the back of the device down at the bottom. I didn't have a torx bit this small but I did have an allen key that worked. take out the 2 screws and open the back plate, don't be scared. Once open you will see 2 sets of wires connecting the back plate to the main board, one is the power cable coming from the battery which is affixed to the inside of the back cover, and also the speaker wire. I had plenty of room to perform my fix without any need to disconnect these wires, just be sure to pop it open gently as to not damage the wires but trust me - you will have plenty of room to work with. On the mainboard side of the device you will see a square chip-looking thing mounted onto a metal plate which protects the mainboard. All I did was put a glob of hot glue onto this chip. The glob should sit about 1/4 of an inch high. Let the glue dry. Place the back cover back in place and screw it back together. Done. If you don't have a hot glue gun then by all means feel free to use anything that is roughly 1/4 inch in width such as a folded up piece of paper or perhaps or whatever else you want to use. If your's was like mine then you are set to go and this problem should not rear it's VERY ugly head again.

Posted on May 06, 2009

  • Gilbert B. Furst Mar 11, 2011

    I just used this fix today, 3/11/11, to repair my Garmin 750. It works perfectly now. I will forward this suggestion to the Garmin Product Support Specialist, who asked me to send in my Garmin to be repaired for $99. Thanks, joeeisenberg, for your helpful advice!

  • JDS300 Jun 08, 2012

    Brilliant instructions. I did not have a glue gun, so I substituted two small adhesive felt patches (the kind you place behind a picture frame to avoid scratching the walls). The good news is that my Garmin recovered its voice. The bad news is that it will not stay on--hopefully, just need to recharge the battery. Thanks for the great information and helpful instructions.



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2 Answers

No audio on my nuvi.

At some point you may have switched the unit off before it completed it's start up dance. This will wipe out the voice file more often than not.

You will need use Garmin's web updater and re-install the file for the voice you want.

Jul 19, 2010 | Garmin nuvi 750 GPS Receiver

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No Voice (sound) even when volume is at 100%

What sounds are you expecting? GPS only throws direction when there is going to be a turn ahead. most of the time it is silent.

If it is MP3 Player, there are 2 volume settings, Master and Audio check both are non-zero

Also check (if it has FM transmitter), you might have diverted the sound to an FM Station. You should see that option as well in the volume setting.

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The Garmin 750 has a software bug that happens if "loading Maps" takes a long time. The voice gets changes to "Afrikanes" or "none"and won't work. To fix go to tools , settings, language check voice settings for prpoer selection.turn unit off and after 20 seconds turn back on this should reset the voice settings. Check your software version the latest from Garmin is 4.80

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Google Garmin nuvi 750, specify problem, and ~ 8M of corrected software will be downloaded to fix the problem

Jun 21, 2009 | Garmin (010-00583-00) for nuvi 750/760/770

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My Garmin nuvi 750 is no longer talking to me. There is no voice. When I go to the language settings, the Voice shows none found. It was working 2 weeks ago, I haven't used it since. Our Garmin had a...

There is a software bug Garmin has been working on for a while. The voice file changes to none. To fix go to tools, settings voice and change to desired language. Sometimes the language files get messed uo and need reloaded from webudater, this can be obtained from The latest Garmin Software version is 4.80

May 06, 2009 | Garmin nuvi 750 GPS Receiver

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I need help downloading my music from Gps Garmin Nuvi 750


If you open the Nuvi folder in My computer, it could be a mounted drive.
supported file types are MP3, M3U, M3U8
Copy and paste to the folder.

then go to
Menu,tools,media player, source,browse.
In here you will have options too, fwd,rewind,skip, repeat,shuffle etc...

Hope this helps

Apr 09, 2009 | Garmin (010-00583-00) for nuvi 750/760/770

1 Answer

Media Player

download the MP3 files to your computer. Then connect your 750 to your computer and copy the files to the internal disk or an inserted SD card . You cannot download directly from the 750

Mar 30, 2009 | Garmin nuvi 750 GPS Receiver

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No voice under the language voice menu and restore dosent fix it. not muted and audio works with the media player feature

With your unit off..... connect your Nuvi to your computer with the USB connector ... you can minimize the pop up file that comes up

go to you can update your nuvi there and it will put the language files back

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Hi Martin,

It sounds like a corrupted firmware update. Please go to this site:

I believe the latest firmware version for a 660 is v4.7. You can try reflashing the firmware with v4.7 or trying an earlier version. Let me know if this resolves your issue.

Also, the Nuvi can lag if you have large picture files on an inserted SD card.

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The device is not recognizing the file name. The Garmin GPS will only recognize MP3 files. Ipod (MP4) and other media files will not play. Converting the files to the MP3 format will correct the problem.

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