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My colour print has a white patch

When printing on xerox 242 some of my colour prints starts showing some white patches after running for a while.

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  • oooimstuck May 11, 2010

    what is it you are running? Full colour solids? Which colour? Have you tried a test page of each individual colour, CMYK? Are the patches more noteable in 1 colour?

    It could just be that the developer tank and developer needs replacing, or it could be a fusing issue.

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This could be as a result of the machine not being set up for the xerox paper you may need to set up a tray as thisck paper or colour special paper as the machine is running at full speed and needs to slow down for the fuser to be able to work properly on the different paper the toner is not fusing properly to the page. check your paper type settings and if neccessary use the bypass or maunual feed tray.. Good Luck A

Posted on Nov 03, 2009

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This could be a developer tank problem. What colour does the white line show up in?
Investigate that colour.
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Yellow patch error


Not too sure what you mean about a yellow patch error.
Does this 'Yellow patch" have a splurge effect or is it more regular?
The only thing I can suggest is try several purges of the head.
The other possibility is, some torn media stuck deep inside the print unit further investigation would be necessary.
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I would not worry about the ink on the inside of the printer. This is almost certainly just waste ink that has splattered here during printing/cleaning. The printhead is forced to face directly down inside the printer and if it was not this would cause the cartridge to be rejected and stop any printing.

If your pages are coming out blank I would recommend taking the following steps:

  1. First off please run any printer head cleaning cycles available from your printer software and check the quality of your prints.
  2. Fold a piece of kitchen tissue or any other non fibrous tissue and dab it under a tap to make a small damp patch. For best results make sure the water is warm.damp-paper-tissue.jpg
  3. Take the cartridge out of the printer and hold the damp patch over the printhead for 30-60 seconds.hp-300.jpg hp-300-on-tissue.jpg
  4. You should now hopefully have a small ink soaked patch on the tissue with traces of all the relevant colours. ink-patch.jpg
  5. Then wipe the printhead several times on the dry part of the tissue and you should start to see the colours come through. wipes.jpg
  6. Reinstall and run one more head cleaning cycle and with any luck you should be ready to print.
Sadly these cartridges are getting on a bit now and it is entirely possible that the printhead of the cartridge has stopped working entirely or is irreversibly clogged. If the cartridge has been purchased recently contact whoever you purchased it from. if not I would recommend buying a new black/colour ink cartridge.

Source: http://www.refreshcartridges.co.uk/igloo/refilled-cartridge-not-printing-correctly/

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its problem of IBT belt sensors

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replace that patches

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1 Answer

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The printer has a built-in cleaning routine that you can access from the front panel menu, but it sounds to me like it may be more severe. I suspect you have a clogged print head. You may as well try the cleaning first, since that's free: Navigate through the menu to Support, Improve Print Quality, Eliminate Light Stripes. You may try this up to three times to see if it improves. If not, and if you're reasonably handy, you can probably replace the print head yourself. Contact DocJams.com for parts and directions, and tell him MaverickSolutions.biz referred you. I get all my Phaser parts from him - he's terrific and provides great support.

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Xerox Docucolor 12 copier doesn't print when sending to FieryEX12


There is no 1 part that deals with this issue i'm afraid. The copy from the glass uses all the boards in the same path that a print uses. It definately rules out the machine fault. I would guess that the machine isn't set up properly to receive these fierys. Just make sure all connections are secure, if not try other cables.

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go to the xerox website and download a patch 1-7kv9 or something similar. The description of it is listed under support and drivers and it comes with instructions. You need command workstation to invoke this patch. If you cant find it let me know, or tell me your email and i'll send it

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That sounds like your toner is empty. Sometimes that cartridge runs out or low on ink and just doesn't display.
What is happening is the density sensor is looking for a nice black patch and the patch it is looking for is gray or almost blank and it stays in a constant cycle of trying to make that ink patch dark enough to produce a copy,
I would try a new toner.

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You Have to Clean a litle square reflexive patch that is located on the IBT Belt.
Just remove the waste developer botle, turn the orange handle CCW, remove the 2 external screws of the IBT Assy and pull out the Transport drawer and IBT drawer. clean the patch reinstall and thats it.

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1 Answer

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try a new toner cartridge

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it is probably delaminated

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