Question about Kenmore HE2 Plus Front Load Washer

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F 21 flashes

My washing machine does everything until i believe it is ready to drain and spin and it stops and flashes F21

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We have the exact same washing machine, and the same problem. we will need to lift the front of your washer up and undo the bolts to the front cover. you will see a white round turn nob, this is the filter unscrew it (you kight plug your nose) and empty all contents, replace, screw the front plate back on and you are good to go!

Posted on Jan 31, 2009

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"F21" is a Long Drain error code. The following link explains what you need to do to troubleshoot and correct this problem:

http://www.fixya.com/support/r1484065-f21_error_code_whirlpool_duet_kenmore

Please read through the link thoroughly. In the majority of the cases, this turns out to be a clogged drain pump. Keep in mind, these small drain pumps can become damaged to point where they no longer work, or no longer pump the required volume of water. If the error code reappears after cleaning, it is recommended that you replace the drain pump.

If you have questions, or require additional assistance, please let me know. I hope this helps you.

Posted on Jan 16, 2009

  • majirish Dec 18, 2010

    wow you just saved me a service call ,who knew all that money could have been in there it was completely clogged with coins and such,and i didnt even know there was a filter on this machine
    thanks a bunch

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What does it mean if the washer is not draining and has a flashing f where the time shows?


I have the manual for this machine. Under "Code 21" it says the following:
"F21" (Drain Problem) Select STOP twice to cancel the cycle. Unplug washer or disconnect power. Check the following: Is the drain hose kinked? Is the drain hose frozen? Is the drain hose clogged? Is the drain hose more than 96" (2.4 m) above the floor? Plug in washer or reconnect power. Re-select cycle and press START. If the problem remains, call for service.
For "SUDS" code, the following:
"SUD" (Suds Routine) When excessive suds are detected, a suds routine automatically starts. This routine removes extra suds and assures proper rinsing of your garments. "SUD" is displayed during rinsing to inform you that Suds Routine was activated. Use only HE (High Efficiency) detergents.
Here is some more information that may help you as well:
"F" Codes other than F20, F21 and F22 Select STOP twice to cancel the cycle. Select DRAIN & SPIN if there is excessive water in the washer. Re-select cycle and press START. If the problem remains, call for service.
I hope this is of some help to you, Please rate and comment, Thank You
Joe

Sep 07, 2011 | Kenmore HE2 Plus Front Load Washer

1 Answer

F-21 code several times. We clean the pump. Start again the rinse/drain and spin cicle, and now present sd code and later f-21 code. What we need to do.


I have the manual for this machine. Under "Code 21" it says the following:
"F21" (Drain Problem) Select STOP twice to cancel the cycle. Unplug washer or disconnect power. Check the following: Is the drain hose kinked? Is the drain hose frozen? Is the drain hose clogged? Is the drain hose more than 96" (2.4 m) above the floor? Plug in washer or reconnect power. Re-select cycle and press START. If the problem remains, call for service.
For "SUDS" code, the following:
"SUD" (Suds Routine) When excessive suds are detected, a suds routine automatically starts. This routine removes extra suds and assures proper rinsing of your garments. "SUD" is displayed during rinsing to inform you that Suds Routine was activated. Use only HE (High Efficiency) detergents.
Here is some more information that may help you as well:
"F" Codes other than F20, F21 and F22 Select STOP twice to cancel the cycle. Select DRAIN & SPIN if there is excessive water in the washer. Re-select cycle and press START. If the problem remains, call for service.
I hope this is of some help to you, Please rate and comment, Thank You
Joe

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2 Answers

F21 is flashing,... what is this


If the drain time exceeds 8 minutes the water valves turn off.
NOTES:After 4 minutes the "Sd" error will be displayed, then
4 minutes later the "F/21" error code will be displayed. Press
PAUSE/CANCEL two times to clear the display.
F21 washer drain time exceeded

Possible Causes/Procedure
1. Check the drain hose and make sure it is not plugged or
kinked.
2. Unplug washer or disconnect power.
3. Check the electrical connections at the pump and make sure
the pump is running.
4. Check the drain pump filter for foreign objects.
5. Plug in washer or reconnect power.
6. If the above does not correct the problem, go to step 7.
7. Unplug washer or disconnect power.
8. Replace the pump.

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1 Answer

Wash cycle stops, F21 error message appears


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http://www.fixya.com/support/r1484065-f21_error_code_whirlpool_duet_kenmore

Included is a follow-on link that explains how to check the drain pump to clean. You may also have to remove the inlet hose that runs from the bottom of the wash tub to the inlet side of the drain pump. Debris can commonly clog in this area as well causing the drain cycle to fail.

If you have any questions about this repair, or need additional assistance, please let me know. I hope this helps you.

NOTE: If these preliminary measures do not correct your problem, you may have to replace the drain pump. It does not take much to damage the pump impeller or motor. Since the error code is generated if the drain cycle exceeds 8 minutes, if the pump is damaged and can't pump at the required volume, the error code will continue to appear until the pump is replaced.

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1 Answer

My washer will wash and run until it gets to the drain and rinse part. then it stops and the F-21 flashes


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http://www.fixya.com/support/r1484065-f21_error_code_whirlpool_duet_kenmore

In MOST cases, this simply means you have something clogged in the drain pump and the pump requires cleaning. However, if the pump becomes damaged and no longer pumps at the correct volume, the error code will reappear. In this case, the drain pump will require replacement.

If you perform these steps and can't get the error code to clear, please post back and let me know. I hope this helps you.

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