Question about SanDisk Sansa Clip MP3 Player

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Will not power up

My clip will not turn on after i disconnect it from my comp. It will not reset, but when it is hooked up to my comp, it shows the screen with the battery charging. As soon as i disconnect it, the screen goes blank instead of automatically beginning to play. i need help!

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  • mr chan Jan 16, 2009

    Same problem. When I connect my sansa clip to the pc it displays the "connected" message. When I unplug it from my pc, the sansa clip wont turn on. Before this happened it would turn off if I removed the earphones from the sansa clip.

  • recoil72 Jan 16, 2009

    I too have the same problem. I sent Sansa an Email about the problem and i hope they respond with a solution.

  • Anonymous Jan 16, 2009

    It worked and then it just stoped, plugged it into commputer, pushed in the button for 10-15 seconds did not help. HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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Mine did that too. Don't know if it was the problem but I pulled out the headphone jack and it started up, when I plugged the headphones back in, it went off again, but when I pulled it out it started up again. I plugged the headphones back in and it worked this time. Maybe there's a flaw in mine, I was playing with the headphones before it died, not pulling it out or anything but twisting it (yes, I know that could probably tear that up but I only did it once because the jack was slipping out.)

Posted on Mar 02, 2011

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    What you need to do is first make sure that you are safely disconnecting your sansa clip and not just taking it off the computer. Second you may have a virus in your sansa clip I would prefer you call Technical Support for Sansa clips, the number is 1-866-726-3475, they are open 4am-10pm PST
    or 7am-1am EST. Hope this helps

    Sep 07, 2008 | SanDisk Sansa Clip MP3 Player

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