Plustek 7200iSE scanner

Use an appropriate scanner.

then get a new lamp and see if that fixes the problem

You might need driver(s)/driver updates. To get drivers/support/information for your ST64+, go here:

http://plustek.com/usa/support/drivers-and-downloads.html

Good luck.

Be sure to put the slide in the holder in the proper direction. The opening in the slide holder is rectangular, not square like the slide. If you place the slide in the holder horizontally and the holder window is vertical, it will crop off the sides of your picture.

Chances are that somewhere in your family photo collections you have a bunch of slides and negatives that you wish you could do more with. You may want to include them in your family history, to publish them on the Web, or simply to make digital copies so you can share them with the family.

If you've ever tried to scan a negative or slide on a regular flatbed scanner, you'll know that it doesn't work, and you end up with a pure black scan. In this article we'll show you how you get your negatives and slides into digital format, and what issues you may face along the way.



Benefits Of Scanning Film

There are some key benefits to scanning film (we'll use the term to include slides and negatives) in comparison to scanning a photo. When you scan film, you can use the full area of the slide or negative, whereas a photo will generally only display a cropped portion of the original. You are also scanning the original source image rather than the color corrected and tweaked version of it that the photo processor has provided you with. The process of turning a negative image into a positive one involves inverting the colors in the image and removing the orange cast from the negative. This would be a complicated process if you were doing it by hand; however, your scanner will provide you with software to do this automatically, or you can purchase standalone software to do it.

Most cheaper flatbed scanners are designed to scan photos and other images that reflect light when it is shone onto them. The problem is that film is transparent and light passes through it rather than being reflected off it. Many flatbed scanners have an optional transparency adapter, which replaces the scanner lid with a larger box shaped ob....

Here is a link to all your software. Good Luck.

http://www.plustek.com/usa/support/download-result.asp

Make sure you have the emulsion (image) side of the slide towards the scanner sensor. Some scanners have a special setting for film still in slide holders to correct for focus. You may need a photo edit program to help with color and density. I find no difference from 35mm to split 5x7s altho bigger is always better.

In the Twain driver for your intellscan, there should be a selection for the type of scan. It should be set to "black & White Negative" or "Color Negative". The program you use to edit the scanned file should be able to change it to a positive if the scanned result is still negative. Programs such as Photoshop, Paint shop Pro etc can use Twain to have the scanner scan directly into them. There the phot (negative) can be edited and saved.

Has the scanned slides each been given a File name and saved on the Hard Drive? If yes , burn the files onto a disk from the hard driver using the file names to burn.

Plustek Tech support gave me the following website for parts:
http://www.plustek.com/usa/part/main.asp
You have to print the form & fax it.