Question about LeapFrog Custom Learning Case
I bought my son the DIDJ today, and linked it to the computer. I then have tried several times to get the StarWars game and another Math game to start with no avail. The screen comes up and tells me I need to reinsert the game cartrige.
I just got the Sonic game to play again. Unfortunately, I had to reset the Didj--i.e., erase all the contents, including "Jet Pack Heroes" and my son's profile. Basically, I had to reset it to factory settings.
So all the stuff we worked on is lost, but at least he can play Sonic.
I got the instructions here:
And here are the instructions:
"Launch LeapFrog Connect
Hope this helps!
Posted on Feb 01, 2009
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Posted on Jan 02, 2017
Tips for a great answer:
Follow these steps To reset the Didj to factory settings and solve your problem:
1) Launch LeapFrog Connect
2) On your computer keyboard, press "Ctrl + Shift + R"
(on a Mac "Command + Shift + R").
This should bring up a window that says "Connect the device you would like to reset"
3) Connect the Didj and turn it on
4) Follow the on screen messaging to reset the Didj
5) Eject the Didj when the reset is complete
6) Recreate the profile on the Didj and then turn it off
7) Close and then open LeapFrog Connect
8) Connect the Didj and turn it on
9) You may be prompted the Didj needs an update. Accept this update
10) Get your parents to sign into the parent account and link a footprint to the current profile.
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