Question about Dell Inspiron 1200 Notebook

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Can't access my comcast e-mail.

When I try and sign in it says it cannot access that web page or sometimes it say Bad Request. I have talked to Comcast about it and they say it is a problem in the computer. They can access my e-mail and I can access it from another remote location, but not on my computer. I have tried everything from clearing the cache, disabling virus protection, downloading Internet Explorer Version 7, etc. Do you have any idea? If you send me an e-mail with a solution, I can't access it. My phone number is 662-890-7444 I can't launch my comcast mail from home to log in but I can from other computers.

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  • rcride06 Jan 16, 2009

    Hello thanks for responding. Mozilla FF did not work either.



    I actually found a work around website last night while doing a ton of searches online for this issue.



    The problem is that when I try to launch my mail from www.comcast.net - it always times out and does not connect. I try different ways to launch this from various comcast websites but it never connects. I tried getting help with comcast support but that was worthless since they didn't understand my issue to begin with and it took them 45 minutes to get a grasp on the issue.

    The wierd thing is, I can access my comcast email from different computers.

    I thought it was an issue with launching comcast mail because that is the only link that won't connect for me. Every other website works fine.



    I found an alternate comcast mail website that someone posted online that was a work around for me and it worked. Problem is, that the link is at home and I am not at home now so I cannot post it! I bookmarked it at home so will post this asap. I tried to find the link online today and couldn't.

  • rcride06 Jan 16, 2009

    BTW - I did NOT post this message below and it is not my phone number:

    "When I try and sign in it says it cannot access that web page or sometimes it say Bad Request. I have talked to Comcast about it and they say it is a problem in the computer. They can access my e-mail and I can access it from another remote location, but not on my computer. I have tried everything from clearing the cache, disabling virus protection, downloading Internet Explorer Version 7, etc. Do you have any idea? If you send me an e-mail with a solution, I can't access it. My phone number is 662-890-7444 I can't launch my comcast mail from home to log in but I can from other computers. "

    My issue is just similar to what is written here. Not sure where that message came from.

  • rcride06 Jan 17, 2009

    Hey - here is the alternative website that worked for me.



    https://webauth.comcast.net/auth/login?a...





    This "fix" is a miracle.

  • rcride06 Feb 21, 2009

    I came back to this solution because it all of a sudden stopped working again. I used my MS Outlook and the suggestions from
    byteguy and that worked for me too. It synced up with my comcast mail and I was able to view it. Thanks again!

  • johnnysulliv Mar 07, 2009

    I can't access the comcast website at all. My Outlook still gives me my e-mail. I can access other websites, just not comcast. I know comcast is up and running from checking with another computer. i don't know what to do.

  • radehoover Apr 24, 2009

    Hi, I have been trying to solve the same issue for about a week now. I was on the phone with Comcast support but don't think they have a clue. I have two computers at home (one laptop, on desktop). I get the same thing from both: I login to my Comcast account but when I click on 'email' I get a long wait and eventually an error. Just for kicks I tried from work yesterday and got in just fine. Strange.

  • saaedfhd Dec 09, 2009

    i didnt open my acount more that 4 months and cant access and cant activated

  • Art Ellison
    Art Ellison May 11, 2010

    Can you get to the Comcast site?
    Is it when you click on mail that you get the error?
    Does your browser have any problems accessing other sites?


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FYI, I use Thunderbird as my mail client and rarely access the mail via the ISP site.
You can try that. Your pop setting should be mail.comcast.net
Your SMTP settting should be mail.comcast.net
Set it up with your username and password and check it out.
You may have to tell the program to use the same username and password for the SMTP server as the incoming mail.

Posted on Jan 16, 2009

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I have had the same problem. It seems that my router has been blocking comcast for some reason. I created a DMZ and placed my laptop outside of the routers firewall. ( The router is a wireless trendnet tew-633gr that I have bridged to a netgear wired router. I also have Norton firewall.

Posted on Dec 17, 2010

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I had this same problem off and on for a year on both my desktop and laptop. I'd sometimes get to the sign in screen and other times not. Sometimes I'd get lucky and actually be able to sign in and view email but most of the time I'd just see a white or blue screen. It drove me crazy. I cleaned my registry and all temp files, defraged everything, reloaded Firefox, tried Internet Explorer, called Comcast for help. Nothing worked until I did the obvious. The solution is simple. Unplug your ipod charging cord to your USB port. I do not know why this fixes the problem but it does instantly! If you do not have an ipod cord then unplug all your USB plug and play devices and try again. ipod USB chargers have caused me other problems in the past. This was how I was reminded how to fix this problem. NEVER leave your ipod USB cord pluged in when you are not using it for your ipod.

Posted on Dec 31, 2009

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Try downloading Mozilla Firefox, if it works with that you know it is something to do with internet explorer.

Check you outgoing mail (SMTP) it should be set to 587
Incoming mail (POP#3) should be 110


Posted on Jan 16, 2009

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SOURCE: Can't access my comcast e-mail.

did comcast recently buy out your company where it is now your default company...depending on the original company.

do you use outlook express or microsoft mail...?

try setting your email address through there, or get a yahoo, hotmail, gmail, or anyother type of browser email.

Posted on Feb 12, 2009

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Posted on Jan 02, 2017

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