Question about Dell XPS 400 PC Desktop

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I have fixed the memory problem so far...I did what the dell site asked and troubleshot it. I removed the memory and reinserted it and then powered back up and it work... However, My question now is what got me to this problem. I had recently installed a new piece of hardware and software. The blue screen was half cut off and all I could make out was that a recently added driver might have been corupt. So after all this I went in and uninstalled the new program. Should I also do a system restore as well to be on the safe side? My CPU has been operating fine longer than before. Would it be wise to try and attempt to reinstall the program and hardware it was purchased legit and is licensed. Thanks for all your help...

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Do you have any CD’s that came with your computer? If so, look for one that has “Diagnostics and utilities” listed under the “Contents”. You will have to boot from that CD disk. To do this, power on your laptop and tap the <F12> key to bring you to the “One time boot menu”. Insert the CD and then select CD/DVD drive and hit <Enter> key. Select the “Run the 32 Bit Dell Diagnostics”. Next select the “Express Test” and see if any errors are detected. If all tests pass, you can try installing the new hardware and software again.

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Posted on Jan 16, 2009


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