Question about Gateway 504GR PC Desktop

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Continuous start up loop

My pc just stays in a boot up loop. It goes to the start up modes(safe,normal,etc) No matter what I choose it keep going back to the same screen. I can activate bios and recovery(only for complete recovery back to original factory setting. I need some files copied before I do this. Any suggestions.

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  • ctrotte1 Mar 07, 2009

    I am having the exact same problem on the same model Gateway, did you find a solution?

  • Standard22 Apr 30, 2009

    I'm having the exact same problem and don't have the recovery disk. I can do a system recovery, but it's the one that reformats the drive and loses all of the files. I am not getting the nondestructive option, only the destructive one.

    What did you guys end up doing?

    Should I find a way to recover the files and the do the destructive format? That's my best idea right now.

  • Standard22 Apr 30, 2009

    I found my disks and tried therm. It still only gives me the destructive format option. How can I get to the nondestructive option? I can't start it in any of the safe modes either.


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I fixed mine. I took the hard drive out and hooked it to my friend's computer with the intention of copying the files to his portable drive. I just attached one of the power harness plugs to the drive and plugged the blue harness to his computer's board. We started the computer. Before I could copy anything, the computer started scanning my drive. It deleted tons of corrupt files, did some other stuff, and then started recovering the files that were corrupt. The computer then started and I could see all of my files on the K: drive. The computer recognized my drive as K: and L:. I copied the files to the portable drive and then reinstalled my drive into my computer. I turned it on and it fired right up just like it used to. I was pretty amazed that my friend's computer fixed mine.

Posted on May 02, 2009

  • Monica Zendejas Feb 07, 2014

    This sounds like something I would like to try, but I haven't a clue. Do you think you could include step by step instructions for me? I'm not very computer savvy, but I am not afraid to try to do things myself with the help of technical support! Thanks!


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You can't get into safe mode at all
try continuosly pressing f8 while restarting then try to access safe mode from there

Posted on Jan 16, 2009

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If that's so, use your operating system disc. Just use the REPAIR option, not the Install a fresh copy of the operating system. You don't have to worry because it will not remove your files saved in your harddisk. It will stay intact if you choose Repair. It will just repair the missing/corrupted file in your system.

Posted on Jan 16, 2009

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try to login in safe mode.
open cmd.
type chkdsk and let the program check your hardidisk for failure if you think that it is the harddisk that is the problem.

option 2.
start your com.
press F8 before the boot screen appears.
choose : start up as last time the system worked.

hope you can use my help.

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