Question about Microsoft Windows XP Professional
My son reformated his computer ( windows xp) and now he cannot get the internet to work we have highspeed connection through charter. when i installed the motorolla modem cd it says it cannot detect a ethernet cable but my notebook which runs wirelessly through his computer works fine anyhelp would be appreciated
If your son' s computer has a LAN port, then install the LAN driver. LAN port is different from modem. Modem is used for dial-up connection while LAN uses broadband or dsl connection. If you do not know where or how to find the LAN driver, post the manufacturer and model name of your LAN or the motherboard. You can also find it by right clicking the My Computer icon->Manage->Device Manager. On the right side, Expand the Network Adapter. You will then find the software that you are going to reinstall. Another thing is to try to update the driver if it works or not. Here are the steps :
Posted on Jan 17, 2009
It is likely that you have not installed the Network card driver.
Right click on My Computer and choose properties. Select the Hardware tab and click on the Device manager button.
In the list you will probably see at least one listing of Unknown device. If you do not have the driver already, you should be able to go to the website of the computer maker to find a driver.
Find the drive and install it.
If you need additional help, let me know.
Please provide the make (Dell, HP, etc) and model (Inspiron 6000, or whatever).
Posted on Jan 16, 2009
Please ensure the following:
1. Make sure you use the LAN port.
2. Ensure the cable is in good condition. Try using new cable.
3. Ensure you installed proper network card driver.
4. Ensure the network card using correct link speed (100Mbps).
5. Try switching the link speed to Auto, if you're not sure.
These are the basics. If possible, try installing the latest firmware for your network card. Normally, downloadable from the manufacture's site.
Posted on Jan 16, 2009
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Posted on Jan 02, 2017
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