Question about Canon MX300 Office All-In-One Printer

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I'd like the fax machine to receive a fax if nobody is home but return control to my answering machine if it's not a fax. So far I can only make one or the other happen by setting the number of rings on each. The one set to the lowest number of rings takes the call. If I make the fax (printer) answer before the answering machine and it's not a fax, the call doesn't get passed back to the phone system. If I let the answering machine answer before the fax, it doesn't pass control back to the fax machine if it is an incoming fax.

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You need a fax / phone switch, available at some Radio Shacks.

Posted on Jan 16, 2009

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My C309a will not auto answer even after I've reloaded the drivers, gone through the tools to reset the default settings and reset to answer on 2 rings. You can manually answer a fax.


Hello Marie! Welcome to FixYa!
To receive and answer a fax manually, Follow the given steps:-


1. Make sure the product is turned on and you have paper loaded in the input tray.2. Remove any originals from the document feeder tray.3. Press the Setup button and Press the Down Arrow to select Basic Fax Setup , and then press OK .
4. Press the Down Arrow to select Rings to Answer , and then press OK .Set the Rings to Answer setting to a high number to allow you to answer the incoming call before the productanswers. Or, turn off the Auto Answer setting so that the product does not automatically answer incoming calls.5. If you are currently on the phone with the sender, instruct the sender to press Start on their fax machine.6.Press the Down Arrow to select 5 or 6 rings, and then press OK .7.Press the Home button to return to the main screen.
When you hear fax tones from a sending fax machine, do the following:a. Press START FAX Black or START FAX Color on the control panel.b. When prompted, press the down arrow button to highlight Receive Fax Manually, and then press OK.
After the product begins to receive the fax, you can hang up the phone or remain on the line. The phone line is silent during fax transmission.

I hope you have a clear picture in your mind.

Marie, If you find my service helpful for you then please don't forget to Rate the Service as "Five Stars" and give Words of appreciation as Feedback

Thank You for taking my service and using FixYa

Dec 24, 2011 | HP Officejet 6310 All-In-One InkJet...

2 Answers

Canon MP830 has stopped receiving faxes. When the fax phone number is called it rings but the fax does not pick up.


Can you still send fax? if sending and receiving are not working you can try to update or uninstall/reinstall the software for this unit..

Hope that helps.............

Aug 15, 2008 | Canon PIXMA MP830 All-In-One InkJet...

1 Answer

Machine tries to fax while on phone


Hi ...

There are situations when fax interrupts the telephone conversation. The possible cause of this issue is Remote RX feature on MP 780. There are 3 possible solutions to these problems which are listed below:

I) Change Remote RX ID on MP780
  1. Confirm the <Fax> button light is lit. If the light is not lit, press the <Fax> button.

  2. Press <Menu> button. [RECEIVE MODE] will appear on the display.

  3. Press < (left arrow) or > (right arrow) to select [RX SETTINGS].

  4. Press <OK>. [ECM RX] will appear.

  5. Press the < (left arrow) or > (right arrow) to select [REMOTE RX].

  6. Press <OK> twice. The current Remote RX ID number will appear.

  7. Press < or > to select the desired Remote RX ID number. The options are from 00 to 99.
  8. Alternatively, you can press the numeric keypad to select the number.
  9. For example, to select [38], press <3> and then press <8>.

  10. Press <OK>.

  11. Press <Stop/Reset> to return to standby mode (date and receive mode will appear).
II) Turn off Remote RX on MP780

  1. Confirm the <Fax> button light is lit. If the light is not lit, press the <Fax> button.

  2. Press <Menu> button. [RECEIVE MODE] will appear on the display.

  3. Press < (left arrow) or > (right arrow) to select [RX SETTINGS].

  4. Press <OK>. [ECM RX] will appear.

  5. Press the < (left arrow) or > (right arrow) to select [REMOTE RX].

  6. Press <OK>. The current Remote RX option [ON] will appear.

  7. Press < or > to select [OFF].

  8. Press <OK>.

  9. Press <Stop/Reset> to return to standby mode (date and receive mode will appear).
III) Choosing a receive mode MP780
If you want to receive only faxes automatically with your machine, or you have a dedicated telephone line for fax use only:
  • Select [FAX ONLY MODE].

    When you receive a fax call: The machine will receive the fax automatically.
    When you receive a voice call: You will not be able to answer the call.
If you receive mainly voice calls and sometimes faxes, or you want to receive faxes manually:
  • Select [MANUAL MODE].

    When you receive a fax call: The telephone will ring. Pick up the handset and if you hear a beep, press <Black> or <Color> on the machine to receive the fax.
    When you receive a voice call: The telephone will ring. Pick up the handset to answer the call.
    For remote receiving: If you are far from your machine, dial 25 (the remote receiving ID) on your telephone to receive faxes. (Telephone being used, such as a base station for a cordless phone, must be connected through the MP780 for the remote receiving function to work.)
If you want to receive voice messages on your answering machine and receive faxes automatically:
  • Select [ANS.MACHINE MODE].

    When you receive a fax call: First the answering machine connected to your MP780 will respond to an incoming call, and then the MP780 will receive faxes automatically.
    When you receive a voice call: The answering machine connected to your MP780 will respond to an incoming call.
If you want to receive faxes automatically as well as voice calls:
  • Select [FAX/TEL AUTO SW].

    When you receive a fax call: The machine will receive the fax automatically.
    When you receive a voice call: The machine will ring. Pick up the handset to answer the call.
If you have subscribed to a Distinctive Ring Pattern Detection (DRPD) Service with your telephone company (US only):
  • Select [DRPD].

    When you receive a fax call: The machine will ring according to the ring pattern you have chosen and receive the fax automatically.
    When you receive a voice call: The machine will ring according to the ring pattern you have chosen. Pick up the handset to answer the call.
Dont' forget to vote if this helps .... Cheers :)

Jul 17, 2009 | Canon PIXMA MP780 All-In-One InkJet...

1 Answer

Xerox Work Center 657 Will Not Recieve, After Replacing Drum


Check to see if when he reset the fax reverted back to receive only as a default.
  1. Press [Menu] (the Up arrow key), and press [3], [1], [0], then press [1].
  2. Select the Answer Mode:
    • Press [1] to select Auto answer, then skip to step 3.
    • Press [2] to select Manual answer, the press [Stop] to return to the Standby mode.
  3. If you select the Auto answer feature, use the numeric keypad to enter the number of times (must be 2 digits, 01-10) the phone must ring before the machine answers, then press [Enter].

    NOTE: When the machine is set to Auto answer and the set number of rings occurs, the machine answers with a fax signal tone and enters the Auto Receive mode.

  4. Press [Stop] to return to the Standby mode.

Jun 30, 2009 | Xerox WorkCentre Pro 635 Laser Printer

1 Answer

Fax machine


You need to set the machine up to AutoAnswer as follows per HP:

Receiving faxes automatically If the Auto Answer option is set to On , the unit automatically answers incoming calls and receives faxes after the number of rings specified by the Rings to Answer setting. Press Auto Answer to turn on the Auto Answer option. 1: Setting the Auto Answer option
  1. 1 - Auto Answer button
    NOTE: The Auto Answer button is lit when the Auto Answer option is turned on.
  2. Press Auto Answer again to turn off the Auto Answer option.


Dec 30, 2008 | HP Officejet 6310 All-In-One InkJet...

1 Answer

Canon Pixma MX300 fax vs voice


I haven't checked the manual specifically but if you are "manual-less" here's a link

Dec 27, 2008 | Canon MX300 Office All-In-One Printer

1 Answer

Incoming fax vs voice


Contact your telephone provider and see if they can offer you a second number for the line and "destinctive ring".
If your fax unit supports this feature, the fax number can do a double-ring where the normal number does a normal ring. The fax unit would then pick up double-ring calls.

Dec 27, 2008 | Canon MX300 Office All-In-One Printer

1 Answer

Canon MP530 receive fax issues


Receive Mode Settings Select from the following receive mode options to suit your needs. Once you've decided on which receive mode to use, follow the below instructions to set the receive mode using the operation panel. Receive Mode Setting
  1. Press the <FAX> button to enter Fax mode.
  2. Press <Menu>.
  3. Press the right or left arrow button to select [Receive mode settings], then press the <OK> button.
  4. Press the up or down arrow to select the receive mode that best suits your needs, then press <OK>.

Types of receive mode
Select the receive mode according to your needs.
Receive mode
Purpose
FAX/TEL AUTO SW When you want to receive faxes automatically as well as voice calls. FAX ONLY MODE When you want to receive only faxes automatically with your machine, or have a dedicated telephone line for FAX use only. DRPD When you have subscribed to a DRPD service with your telephone company. MANUAL MODE When you receive mainly voice calls and sometimes faxes, or want to receive faxes manually. ANS.MACHINE MODE When you want to receive voice messages on your answering machine and receive faxes automatically. FAX/TEL auto switch
FAX :
The machine does not ring but will receive the fax automatically. Voice call :
The phone attached to the machine will ring. Pick up the handset to answer the call. Note:
  • Ring start timing and Telephone ring length can be specified in FAX/TEL auto switch in the Receive mode settings.
  • If you want the telephone to ring when it receives a fax, connect a telephone to your machine and enable the Incoming ring settings in RX settings.
  • The phone attached to the machine may not ring depending on the telephone type you are using.

FAX only
FAX * :
The telephone does not ring. The machine will receive the fax automatically. Voice call :
You will not be able to answer the call. * If you want the telephone to ring, connect the telephone to your machine and enable the Incoming ring settings in RX settings menu.


DRPD
FAX :
Your telephone line will ring according to the ring pattern you have chosen and receive the fax automatically. Voice call :
Your telephone line will ring according to the ring pattern you have chosen. Pick up the handset to answer the call. Note: Specify the FAX pattern in the DRPD: Set FAX ring pat. in RX settings menu.

Manual RX
FAX :
The telephone attached to the machine will ring. Pick up the handset and if you hear a beep tone, press the <Color> or <Black> button on the machine to receive the fax. Voice call :
The telephone attached to the machine will ring. Pick up the handset to answer the call. Note: If you are far from your machine, you can use the remote receiving function to receive faxes. Pick up the handset of the telephone connected to the machine and press 25 (the remote receiving ID).

Ans. machine connect
FAX :
First the answering machine connected to your machine will respond to an incoming call, and then the machine will receive faxes automatically. Voice call :
The answering machine connected to your machine will respond to an incoming call. Note:
  • Set the answering machine to answer on the first or second ring.
  • The entire message should be no longer than 15

Nov 24, 2008 | Canon PIXMA MP530 All-In-One InkJet...

1 Answer

Fax setup


I set my fax on auto answer with a short number of rings. My answering machine is set up to ring more. If I am receiving a fax it picks it up; if not, the answering machine comes on after the designated number of rings. Thus far this has worked for me. Good luck.

Oct 29, 2008 | Lexmark X7170 All-In-One InkJet Printer

1 Answer

How do I set up my X7170 to receive a FAX?


Link
Receiving a fax You can choose to receive a fax automatically, manually, or through an answering machine.
Note: For your All-In-One to receive a color fax, the machine from which you are receiving must also support color faxes.
Automatically Recommended for a dedicated fax line
Your All-In-One automatically accepts incoming faxes using the automatic answering mode. When the Auto Answer light is on, the All-In-One receives a fax after the specified number of rings set in the Options menu.
To set a number of rings for the automatic answering mode:
  1. On the control panel, press Mode repeatedly until Fax is selected.
  2. Press Options until ANSWER FAX WHEN appears.
  3. Press + to choose After 1 ring, After 2 rings, After 3 rings (default), or After 5 rings.
  4. Press Select.
  5. Make sure the Auto Answer light on the All-In-One is on.
When the number of rings that you set is detected, the All-In-One automatically receives your fax.
Manually Recommended for a shared fax and telephone line
You can choose which incoming faxes to accept by setting your All-In-One to manual answering mode.
  1. Make sure the All-In-One Auto Answer light is off.
  2. Press *9* on the telephone after you answer the telephone and hear fax tones.
  3. Hang up the telephone.
The All-In-One receives your fax.
Answering machine Recommended for a shared fax and telephone line
To receive a fax with an answering machine connected to your All-In-One, set the answering machine to answer incoming calls before the All-In-One does. For example, if you set the answering machine to answer calls after 3 rings, set the All-In-One to answer calls after 5 rings.
  1. On the control panel, press Mode repeatedly until Fax is selected.
  2. Press Options until ANSWER FAX WHEN appears.
  3. Press + until After 5 rings appears.
  4. Press Select.
  5. Make sure the Auto Answer light on the All-In-One is on.
When a ring is detected, the answering machine picks up the call.
  • If a fax is detected, the All-In-One receives the fax and disconnects the answering machine.
  • If not, the answering machine completes the call.
Note: You must set up the equipment as shown in connecting to an answering machine.


May 21, 2008 | Lexmark X7170 All-In-One InkJet Printer

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