Question about SanDisk Sansa View 8GB MP3 Player - Black

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BOUGHT USED HELP

I only have the actual MP3 player. i dont have any disk at all, i bought it used. so when i plug it in it tells me the MTP device failed to launch? Is there a way I can download the neccesary plug ins?

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Allison,
go to sandisk.com and you can download driver under "support" section .try this:
when you "un-install" or "dis-enable" the device, you must then re-boot your computer to essentially wipe out any memory of this device. When you start your computer back up, then plug in your device, your computer should see it as "new hardware" and install the correct drivers for it.

Posted on Jan 16, 2009

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This was given to my daughter as a gift. she wasn't given the disk or whatever it takes to connect to my pc. yes i have the cord that is not what I mean I need the download information. also it needs...


The unit doesn't come with any disk. factory settings can be done on the mp3 player itself. Soft reset is on the back of the unit, just use a paper clip to reset.
Your computer should automatically detect the device as a 'removable disk' drive under 'my computer' after you plug it in. if not, it might be on MTP mode, In the device menu, go to 'SETUP' > System > USB Mode, make sure you have it on MSC. Some computers are missing MTP (because you dont use Windows Media Player), then reconnect it, computer should read it correctly.

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hey guys goto to this webpage to download the installation disk web site this might help. I tried my best !

http://www.sandisk.com/Retail/Default.aspx?CatID=1376

or

http://www.sandisk.com/Retail/Default.aspx?CatID=1532

Good Luck Guys

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1) Go to www.microsoft.com, enter your mp3 player model number in the search tab and see if a new driver has been developed for this device to make it compatible with Vista
2) With your mp3 player plugged in to the computer, go to Start --> Control Panel --> Systema nd Maintenance --> Device Manager
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hi
from when i first bought mine...
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;-0
hope this helps in some way and does not confuse

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1 Answer

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