I have had my HP 3330 for 6 years. It has been very dependable as a copy/print/fax. I recently started using its scanning capabilities. I installed the HP drivers. I have to scan multiple page documents from the ADF as PDF files. The scanning time is 1 page every 2 or 3 minuets and I have constant jams and scanner errors. Is there anything that I can do to improve the performance of this machine? Are there any updated drivers I could install? Or is this just old technology that needs to be replaced. I'm using Windows XP home.
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Odds are that you have a bad toner cartridge; especially common when using remanufactured cartridges. (Staples, Corporate Express, etc.) Replace your cartridge with an OEM HP cartridge and you should be OK.
this is usually the case when certain settings that are required by the registry are not in place, The solution could be as simple as unistall the scanner driver restart the system and reinstall the scanner driver.
If this doent work get back old registry values by going to start-Programs-accessories-system tools -system restore and restore the settings to the time when youre sure the scanner worked .
Well if it is printing,the drivers are working fine.The copying,faxing and scanning mechanism use the same scanner to copy the image.It seems to be a problem with the scanner mechanism on the printer.Try a reset using the # and 6 buttons while plugging in the power cord.If it works well and good.If you want any further support, an online technician from techbuddies can help you for free.For this log on to http://tinyurl.com/m7ghqz
I found this solution at HP website. It worked for me. Good luck!
A Scanner Bulb Error message is received as a result of the HP LaserJet 3300mfp series product scanner’s inability to find the home reference point.
Perform the following steps to walk the scan assembly from the home base and resolve the issue.
1. Remove and replace the power cord from the unit.
2. Wait approximately 35 seconds for the scanning assembly to “walk out" and then quickly remove the plug again.
3. Repeat steps 1 and 2, three to four times until the head moves approximately 1 inch away from its normal resting place.
4. Replace the plug and let the product fully finish the boot cycle.