Question about SanDisk Sansa e250 MP3 Player
On my sansa e260 when I turn it on and the screen says refreshing database and I know thats normal but a few seconds after it starts refreshing the database the screen gets these thin gray bars and then the screen starts to fade to a dark purple and then I normally have to hold the menu button for 10 seconds for it to turn of then when I turn it back on the screen does the exact same thing as before. When I hook it up to the computer it does the same thing and the computer doesnt even know that it is connected and the sansa doesnt even say that its charging or that its hooked up to the computer. This has been going on for a few weeks now and I cant get it so stop. I got my sansa e260 about a few months ago and it was just fine until a few weeks ago wen this started. please help I dont know what to do.
I try to download the firmware and get
application failed to read the version details
Posted on Dec 10, 2007
Hi hope this helps. Turn off your e260. Slide the hold switch for it to show red/orange color. Then press the record button and the menu button until you see on the screen of the player "Welcome to Recovery Mode". Now go to the sandisk website and download the firmware update if you have not tried to update the firmware of the player. Run and install it on your computer, when it ask you to connect a device hook your player to the computer and then it will try to look for updates for the player. When it does update the firmware of the player. And also if you can get to the menus of the player you may want to format the player maybe it is your songs causing the problem. Switch the player to MSC then open My Computer and format your player on that window.
Posted on Jul 22, 2007
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