Question about Creative Labs Creative Webcam

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I have tried several times to install my new web cam. the green light is on. on the control panel at scanners & cameras, it appears and when you test there it says it works. but when you open Web Cam Center, it says "no supported creative cam detected, pleas plug in" Also under Windows Live Messenger/ tools/ Audio & Video set-up it doesn't detect the camera. I have XP and have used a Logitech previously.

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  • davidshutt Jan 17, 2009

    I have done this many times plugging the camera when prompted by the software to no avail.

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Uninstall the program
then reinstall software but don't plug the cam in till asked or when finished during a restart
see if that helps

Posted on Jan 16, 2009

  • DEKR
    DEKR Jan 17, 2009

    control panel

    add new hardware

    if you see a box with your cam high light click next

    then scroll to bottom click add new device click next and click to choose from a list then high light your cam brand on right side

    then left side high light cam model click next follow instructions

    did you recently update your pc

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