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The ink failure error is caused by air in the ink feed tubes in your
printer. This happens when the ink in your cartridge runs out and the
printer sucks up air instead of ink. This is a very common problem with this series of printer. We have a step by step repair
solution for this error posted on our web site at: www.ccl-la.com click on the printer repair pages and follow the links to your printer series.
Printer doesn't identify the ink accurately all these are controlled by software only.So it is showing your black cartridge is empty but trace amount of ink actually remained,by this you are getting black and white prints correctly.After the consumption of that trace amount of ink it may print black text as a greenish-brown because printing taking place only by means of color cartridges.So if you observed blurred text or greenish-brown text, now you can replace your ink cartridges.
This is likely a cartridge problem except if the carriage is not moving at all. If you still have some of the used cartridges you can used them to trouble shoot by elimination ok. Or contact a nearby technician who has the cartriges to use them for trouble shooting. I strongly believe the one of the print carts is the culprit. Good luck
Reset the All-in-One to the factory default settings by using these instructions: 1) Press Red Eye Removal & Print Photos button simultaneously 2)Enter Special Key Combo is displayed on the screen. Press and release in sequence "Red Eye Removal", "Print Photos", "Red Eye Removal" Display should say "Support" and display the FW rev XXXXX. 3) Press Right Arrow button until "Reset Menu" is displayed. Press OK. 4) Press Right arrow until "Semi full Reset" is displayed. 5) Press OK. Now, check the functionality of the All-in-One. If I could be of further assistance, let me know. If this helps or solves the issue, please rate it. Thanks, Joe