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Open the try slightly, shut down the machine, tilt the machine to the side of the DVD/CD drive a gently shake to loosen the tray or whatever is causing the problem, Is the disk off the spindle? Is the dvd/cd broken? Can you insert something to clear whatever is obstructing it? Have you tried to eject using the software, Go to computer, right click DVD/CD rom drive, click on eject? Has there been any damage to that area, bent..etc? You may have to force it open or remove the drive and try to open it.
see this and fix it. God bless you
Turn on your computer and open the CD drive by pressing a
small button on the front of the drive. Use a can of compressed air to
clean the lens by spraying a few squirts of the air into the drive. This
will fix disc skipping if there was dust on the lens.
Place a CD drive cleaner into the disc drive. This is a disc
that is specifically designed to clean CD drives. Allow it to run for a
few minutes, and then extract the disc from the optical drive.
Click the "Start" button and then click on the "All
Programs" option. Click on the "Windows Update" icon and then click the
"Check for Updates" button on the left side of the screen. Click the
"Install Updates" button at the bottom of the screen to update the
drivers for your CD drive. Restart your computer for the driver changes
to take effect.
Unplug the power cable from your computer and use a
screwdriver to open the tower door. Locate the CD drive cables inside
the computer. Make sure that the CD drive cables have not loosened. If
the cables are loose, then the drive will not operate properly.
Try using a known-good (for instance, a movie you just watched on your TV). If it doesn't read that disc, make certain you have seated the disk in the drive properly (Laptop drives have a *CLICK!* when you have seated the disc properly). If that doesn't work- if the laptop is in warranty, get it fixed. If not, use an external drive to fulfill your media needs
Here is the process for troubleshooting this specific issue:
First remove your disc from the tray. I assume you have already done this.
Ensure your faceplate (the front of your system) is on correctly. Sometimes these can become loose and off kilter. Press the two edges firmly with your hands and "push" it into place.
Push the eject button. Although it hasn't worked in the past, adjusting the faceplate may correct the issue.
If that doesn't work, move the disc tray drive gently from left to right when it is open. Again, be gentle-- what we're trying to do here is slightly adjust the disc tray in case it isn't entering your system properly.
Still not working? Time to send it to Microsoft for repair. You can find all of that information on their official support site. Click here for more details.
Well, either the hard drive inside has come loose from it connector, in which case opening the access door on the back and re-seating the connector will solve your problem, OR, the impact from the dropping has resulting in hard drive crash in which case you need a new hard drive.
Hi Eunice, just want to clarify, for lenovo notebook if it doesn't have DVD drive you can use external DVD drive to access DVD CD. DVD external drive is just plug and play device once attached in your USB port, it will automatically detected and once detected you can use it already. Just install Burner application to burn some files if your DVD is capable of burning CD.
I have this problem after searching this fault on the net I found it to be the Lens sticking on the rails if the Xbox isn't shut down properly the lens assembly stays at the far end of it's track out of reach of DVDs & Games. I don't recommend this if your not handy with electronic devices or it's under warrenty but search the net for the fix & pull it apart, eventualy you'll get to the drive open it & thers the problem. just push it back into place put it all back togeather try it & shut it down properly each time & it should work mine still does
If you dropped it, then the reader may be a little messed up. If the case around the disc is popped open a little bit, closing it all the way might stop the disc from spinning, resulting in not reading the disc. The only thing I recommend is to contact Customer Support on the Playstation website. They might be able to help you fix the problem or have you send it in. www.playstation.com