Question about Char-Broil Performance 463463006

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Gas Flow Problem

Normal high flame height on the ignition burner. When other burners are turned on, all flame levels decrease as burners are added. Have also swapped out tanks through Rhino swap system and cleaned all four burners.

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  • mlargen Jan 16, 2009

    Thanks I will give it a try.

  • Anonymous Mar 04, 2009

    I have a 4 burner system, the flame never really gets high. When I turn on the third and fourth burner it takes away from the first 2. I have a brand new rhino tank that was pre purged, I have shaken the tank as was advised, I purchased a new regulator, reemed out the lines for spider webs and pulled the burners and did the same with them. I was wondering if I were to cap the side burner would that help and maybe this model is a piece of garbage and the gas valves are faulty.

  • Anonymous Mar 30, 2014

    I twist the starter, hear a click and gas flow, but it doesn't
    light.

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  • Master
  • 1,214 Answers

Replace the regulator and hose assembly that screws onto the propane bottle. I had the same problem on two patio heaters and my 4 burner grill. You can get regulators and hose at Home Depot, Lowes, Northern, probably Meijers, etc. Check the fitting on the end of the hose for the correct gender, male or female, size, and hose length. You can get a fitting in the plumbing department to change the gender.

I can all but give you money that this will fix it.

Posted on Jan 15, 2009

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First, check the gas line hose from the tank to the grill. Look for kinks or twisting that would restrict the flow of gas to the burners. If you find any, turn the gas tank valve OFF, disconnect the hose from the tank and straighten the hose, before reconnecting it to the tank. Then open the gas valve Very, Very Slowly, until it's fully open.

If you didn't find any kinks or twist, do the following:

1. Turn the gas tank valve OFF, Disconnect the hose from the tank and wait 5 minutes.
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3. After 5 minutes has elapsed, reconnect the hose to the tank.
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If so, you solved the problem!

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Does the flame height, when turned to HIGH on the burners, appear to be lower than normal? If so, it's one of two things:

1. You are low or about ready to run out of gas in the tank. Check gas level in tank.

2. The grill's regulated is partially locked up. Turn the tank valve OFF. Disconnect the hose from the tank. Wait 5 minutes and reconnect the hose to the tank. Open the tank valve VERY, VERY SLOWLY (Slow motion, slow). Once the valve is fully open, light the burner farthest from the grill first and turn it to HIGH. Did the burner light and does the flame height look correct? If so. light the remaining burners the same way. Do ALL of the flame heights look correct? If so, you solved the problem. Remember to always open the tank valve Very, Very Slowly.

If none of the above solved the problem and (hint) the burners are clean and not clogged. You need to replace the grill's Hose/Regulator Assembly. You can purchase one at any home center or hardware store that sells gas grills and accessories. They run about $30.00. Take your old one with you, just for comparison purposes.

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Don't worry, you'll be grilling in no time, if you follow these instructions:

1. Turn the gas tank valve OFF.

2. Disconnect the grill's hose from the propane tank and wait 5 minutes.

3. Reconnect the hose to the tank and open the tank's gas valve VERY, VERY SLOWLY (Slow Motion, slow).

Once the valve is fully open light one burner and turn it to HIGH. Has the flame height returned to normal? If so, light the remaining burner and turn it to HIGH. Do both flame heights look normal?
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Are you saying the ignitor won't light the burner(s), but you can hear gas going thru the burners?
If that's the case, try match lighting the burners. That's a good way to find out if you are really getting enough gas for combustion.

If after match lighting it, you find that burner flames remain low, even when they're turned to High. Here's what you need to do:

1. Turn the gas tank valve OFF.
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Remember to always turn the tank valve ON Very, Very Slowly.

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Here is a copy paste from a Jenn Air Owners Manual, I do not have your model number so I cannot be sure this is the exact phrase in your book.

I hope this helps!

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