Question about HP PSC 1610 All-In-One InkJet Printer

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Can't scan I have an HP 1610 all in one and I get an error message that says I need to install device software before I can scan. It used to work find, now it doesn't. I use Windows vista

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I wish to scan documents. Error message appears :


I assume your using a built in button labeled "scan". If so, you must be sure that you have the proper drivers which can be obtained from the HP web-page. In fact, even if you're trying to click scan from within software make sure you have the latest and correct drivers for your printer. On the HP web-site there are resources for your particular printer. Download any software that seems it might be helpful (such as a print management program designed just for your printer). Once you have the correct drivers, if you still have issues, try downloading a free imaging program such as gimp, or googles picassa is great for novices. From within the program, make sure the program recognizes your printer then click scan or capture from device or some similar command that should allow you to scan and edit your picture all from within the software. Again though, driver is key! It can be obtained by going to the official HP website.

Jul 11, 2010 | HP PSC 1610 All-In-One InkJet Printer

2 Answers

Unable to install SCAN functions for HP PSC 1610


If you are having issues using your PSC 1610 on the Vista operating system there is actually an easy workaround using "paint" (I'm using "SnagIT").

Check it out:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00809848&lc=en&dlc=en&cc=us&product=390315&lang=en

For whatever reason you can't use the actual button on the printer/scanner but when you open paint you can scan the doc from your computer.

Hope this helps!

Mar 27, 2009 | HP PSC 1610 All-In-One InkJet Printer

1 Answer

Help on HP PSC 1610


Hi,
The all in one solution software you used in XP doen't work with Vista.

But you can still scan and copy by using Windows Photo Gallery.

1. Click on files tab at the top in Window Photo Gallery.
2. Click on import from camera or scanner.
3. Highlight your scanner icon (ie HP 1610) then click import.
4. New scan window will popup, now you can preview or scan using this basic looking Vista utility.

Hope that helps.

Chris (ziraffa)

Jan 05, 2009 | HP PSC 1610 All-In-One InkJet Printer

1 Answer

My HP 1610 printer works, the copier works but when I try to scan it says "No scan options" need to install or run device software. Don't have the disk we had a flood 9/14/08 and everything lost in the...


Normal 0 Driver could be corrupt.
Disconnect the printer or at least be sure it is turned off. I'd do both and reinstall the CD software program that came withthe printer. When the software program asks you to connect theprinter to the USB port, do so and it should again work properly.
Hope this helps. Bud


Dec 31, 2008 | HP PSC 1610 All-In-One InkJet Printer

1 Answer

HPSC1610 all in one


Hi,

Im very sure that you encountered that message when trying to scaning using the HP Director / HP solution center. Here are the steps that i want you to do inorder to solve the issue.

1. Insert the CD that you used to install the Software.
2. The Window for installation will pop-up, CLICK ON UNINSTALL. (note: make sure that you unplug the usb cable from the back of your computer before uninstalling the SOftware).
3. When done, restart your computer.
4. Re-insert the CD and Click on INSTALL.

The reason why you encounter such problem might have something to do with the corrupted components of the Software installed in your pc.

Thank you so much.

adonscott

Jul 03, 2008 | HP PSC 1315 All-In-One InkJet Printer

1 Answer

Wont scan


It sounds like your software did not install completely. What operating system are you using? Have you tried to download new drivers from HP,s web site. Did you get any errors on the driver installation? Here is a link for the new drivers. This may fix the problem.. I also found another link for your problem if your software only installed 96% and you only have 2 icons in HP director or solution center this will cause scan problems. Please look at 2nd link first. Please let me know if this helps.
1st link for drivers is. http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&cc=us&docname=c00836418&dlc=en&product=390315&rule=45505&lang=en&
2nd link for scan problem is http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00836418&lc=en&cc=us&dlc=en&product=390315&rule=45505&lang=en

Jan 08, 2008 | HP PSC 1610 All-In-One InkJet Printer

2 Answers

Our scanner wont work the printer and copier work fine


You should be able to find a white sticker on the bottom of the printer. The serial number will be there as well. If you have the PCS 1610 than follow the uninstall instructions given by Hp at this link:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00265838&cc=us&lc=en&dlc=en&product=390315&dlc=en&lang=en
Than go to the link below and download & install the 1610 software: HP Full Feature software/driver: No Network Support &
HP Image Zone/Photo and Imaging Unexpected Internal Error and Communications Failure Patch
That should fix your troubles. Look at the fixes while at Hp and if you feel you need other upgrades now would be a good time to download.

Dec 29, 2007 | HP PSC 1610 All-In-One InkJet Printer

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