Question about Canon DR 2080C Path-Through Scanner

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CANON 2080c scanner not scanning bottom quarter inch of page

Canon 2080c scanner: Customer scans docs with print near the bottom of the page, and when you look at the image on the monitor, approx lower quarter inch of page is blank. Scanner has new feed/sep rollers, Any suggestions? Thanks.

Tracy

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Check your scan settings. If you have chosen A4 and the paper is slightly bigger, this can happen. It is also possible when the scanner does not pick up the paper in the first attempt because it is worn out. In such an event, you may find a blank on the top of the image. Clean the rollers with a damp cloth. Dont use solvents.
S. Mohan, Chennai, India

Posted on Feb 04, 2009

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I have a Canon DR-2080C. Black line appears on the front page but when a scan as duplex it is not on the back page. How do I fix?


The top module has dirt stuck and bottom module is clean. Please clean the scan module with Isopropyl alcohol. For emergencies take a drop of cologne on a piece of cloth and wipe the area that is dirty.

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Clean the glass thoroughly with a damp cloth.
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I recently set up a new DELL optilplex 760. When I go to install my Canon DR-2080c I get an error stating "Device Not Found". I've uninstalled and reinstalled many times but still no luck. Can anyone help...


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There are quite a few optical paper sensors in any scanner. If one of them is blocked by a shred of paper, the scanners 'assumes' the paper is available and starts scanning. Try to blow air and clean the scanner. Take care not to damage the sensors. S. Mohan, India

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In Captureperfect, select page size as 'Scanners Maximum'. Select automatic paper size, check the output now. If you select bigger paper size and smaller paper, you will see lack output, outside the paper area.
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Nov 26, 2008 | Canon DR-2580C Path-Through Scanner

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Missing the disc


Well the good news is you don't have to pick up a disc :-) . You can actually download the driver for the scanner here (the driver is the software that allows the computer to see the scanner)

http://www.usa.canon.com/opd/controller?act=OPDSoftwareAct&fcategoryid=2341&modelid=7181

On that page you want the second one down (2080INF.exe)

Here is what you are going to need to do:

  1. Download that file
  2. Double Click on the file and then hit "Run" followed by "Unzip"
  3. Click the "Start" button
  4. Click "Control Panel"
  5. Double Click "Scanners & Camera's"
  6. On the left menu (it is the blue menu on the left) select "Add Imaging Device"
  7. A wizard will now come up , click "next"
  8. It will now ask what kind of scanner/camera you want to install, on the bottom right is a button that reads "Have Disk" ; click that
  9. Hit "Browse"
  10. Navigate to the folder where you un-zipped the original download to. By default it went to "C:/DR208C/INF" - In that folder you will see a file named "CANODR2K" , double click it.
  11. Hit "Ok"
  12. Select how it is connected (USB or SCSI)
  13. Finish the wizard
And thats it! Now your scanner is installed on the computer and you can scan......

Also on the original CD is a software called "Capture Perfect" , which is the software that is used for actually scanning with your scanner , you can download that here: http://www.softpedia.com/get/Multimedia/Graphic/Graphic-Capture/Capture-Perfect.shtml


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Do you get an error message after the first scanned image? If not, check your software settings to see if you have the option of single page /multipage scanning. Some software lets the customer choose a single page scan when the SCAN button is pressed.

Check the "Feed Select Lever" to make sure it is in mutifeed position. If not, it will grab all of the docs at once.

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