Question about HP Compaq Evo N1000v Notebook

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Screeching and crackling sounds emitted by modem as I log on

For months I've had a persistent crackling sound coming from the modem as I attempted to log on making it difficult to get a high enough kbps ratio. I'm on dial-up and thought it might be the telephone line. Had the line checked, it wasn't. This went on for months. Then 2 days ago had a loud screeching sound followed by a freezing of the attempt to log on. I had to shut down the computer manually using the off-on button. This was the beginning of the cursor freezing and multiple crashes as I attempted to log on, off, or as I tried to work online. I tried downloading another modem driver which only speeded up the computer somewhat. I tried running a System Restore (I have Windows XP Professional) which did nothing to alleviate the problem. I think I may need a new modem. If anyone has a diagnosis and a solution to the problem I'm having would appreciate your input. The modem I have is a Conexant HSF V92 56K PCI Modem. If it is the modem, where's the best place to get them? Thanks. JO

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Http://www.newegg.com/Product/ProductList.aspx?Submit=ENE&DEPA=0&Order=BESTMATCH&Description=dial+up+modem&x=0&y=0

This is one place to start looking. Good prices. Usually when modems start acting up, it's less of a headache to just replace it.

Posted on Jan 15, 2009

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