I have an mx310 in which the fax continually answers whilst I am in the middle of a phone conversation. I have a standard phone line with the phone connected in series with tha fax machine as intended, I have the machine set on fax priority as required and yet the problem persists.
Very annoying as you have to physically unplug the machine to get the line back.
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The only reason to call the phone company is if you're not getting a dial tone on that line. Otherwise, have you shut down the printer and tried to reset it to factory defaults. To do that, follow the instructions below:
1 Switch the Canon MX310 off using the "Power" button, then push the "Stop/Reset" button on the control panel. Hold the button down for about five seconds.
2 Push the "Power" button while holding "Stop/Reset." Hold down both buttons for five seconds.
3 Release "Stop/Reset" while holding down the "Power" button.
4 Push "Stop/Reset" twice while continuing to hold the "Power" button. Release the "Power" button. The power light will turn green.
5 Once the light is steady green, push "Stop/Reset." Wait about three seconds and push it again. Wait three more seconds and push it one final time, for a total of three times. The power light will turn orange.
6 Push the "Power" button, then lift the MX310 cover open.
7 Remove both ink cartridges and wait 10 seconds. Replace the cartridges and close the MX310 cover. Wait 30 seconds.
8 Push the "Power" button. Wait a few seconds to allow the printer to fully power down, then switch the Canon MX310 back on using the "Power" button.
Check video for 'fax receive set up' in similar model:
Manual receive: In coming call receives like telephone Fax/tele: Incoming call rings like telephone if its not fax, if incoming is fax it will entered in fax mode automatically Automatic: Incoming call converts in fax mode after ring count ends( ring to answer option also avail in fax set up mode rage 1-6 rings) Fax: Incoming calls straight away converts in to fax mode.( this option only for dedicated fax lines) Set up your best option as per your requirement.
not like that. A router connects a network to the internet. It works on digital signals whilst a fax works off analog signals so the two aren't compatible. You may want to try a program called bitware which specialises in faxing via the internet. But if your printer has a fax just connect it to a phone line and then you can fax stuff.
1. Make sure your [RINGS TO ANSWER] settings are more than the same settings for your answering machine.
2. If someone tries to make a copy while the phone line is in use, they need to press number 1, as if telling the unit that they want one copy. If not, the unit will think you are trying to receive a fax and will interrupt the communication.