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f you are experiencing issues when using a Universal Media Disc (UMD™) on the PSP system, try these troubleshooting options:
Issues with PlayStation®Store contentClick here for help with content purchased from the PlayStation Store.
Restore Default Settings Restore Default settings will default the PSP system to its original settings. A setting change may be the reason the PSP system is having difficulties. Click here to learn how to restore default settings on the PSPgo / PSP system.
Confirm UMD is properly inserted
Make sure the UMD is properly inserted with the label facing the back of the PSP system. Try removing the UMD and reinserting it. Please note, it is normal for the PSP system to make noises while it is reading from a UMD.
For PSP-1001, slide the latch to open the UMD door. For the PSP-2001 and PSP-3001, simply lift the door open.
Try playing the UMD on a different PSP system If possible, try playing the UMD on a different PSP system. If the disc still does not function properly, it might need to be replaced. If the disc does function properly, the PSP system may need service, see PSP Service for details.
Try playing a different UMD on the PSP system If possible, try playing a different UMD on the PSP system. If another UMD plays, the original UMD may be the problem. If none of the UMD's play, the problem may be isolated to the PSP system.
Check for moisture Do not let the PSP system or any PSP® accessories come in contact with liquid. Also check for moisture condensation in the PSP system. If moisture condensation occurs, remove the disc from the PSP and do not use the PSP until the condensation has evaporated, which can take an hour or two. In general, if any part of the PSP gets wet, discontinue use until it is completely dry.
Check the regional code Check the regional code on the UMD™ Video. The only regional codes that the North American PSP® is tested to work properly with are "ALL" and "1. "
Tried these steps and still need help?
If you have tried the troubleshooting information above, but continue to experience problems, please contact our Consumer Services department to have your PSP system serviced.
to cut down on piracy sony put region coding on the games and the systems. what that means is that if you buy a psp in the u.s. you'll only be able to play games that are for the u.s market and same for the movies. its just like how the dvd players and region coded so that u can only play the same region movies. you may want to try downloading that movie since downloaded movies are not region coded.
well buddy u brought PSP frm Dubai and frm wer did u buy the Movie UMD.if its not frm Dubai it wont work.well there r other ways to work it out like change the Firm wire.all these changes wont assure that it show work.better buy UMD frm wer u brought the PSP
the other way round is to remove the Firmwire of Sony and Load the Firm wire of ND33.after u have dont this any UMD will work.
PSP is a region free device that it is capable of playing media purchased anywhere in the world. However, the decision to make games and movies region specific is made by the publisher of each title and as a result some Universal Media Discs may not work on a PSP purchased in a different country.
Please ensure that you check each piece of software and UMD films for compatibility with your PSP before purchase.
yes, try changing region to region 1 as it is possible the umd (disk you bought) is designed not to run unless the region matches. you'll probably have to change it again if you want to read disks from different regions.
my kids have the psps on their holidays at the moment back tomorrow, i will check the restore menus tomorrow for you and see if there is any other changes possibley needed,
also it is worth a try but try changing xmd to umd disk ( eventhough this is for access to memeory usually for usb connection, although it could be something to do with ver 3.71) note youl have to change it back to enter usb mode from your computer.
is yours the PSP slim version or standard version, ?
Yes, US movies are region 1 and China and Southeast Asian markets are region 3. This is supposedly to keep piracy low but considering you can't even burn UMDs yet that's kind of ridiculous. Go to http://www.engadget.com/2005/11/24/neuros-pumps-up-neuros-mpeg-4-recorder-2-for-psps-and-ipods/ to find a mpeg4 converter for UMDs or else you could get a new region 1 drive and flashing your bios. There's talk in the air about Sony releasing it's movies all regions from here on out due to this problem.