Question about Kenmore 98702 Stacked Washer/Dryer

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Kenmore washer will not engage

My Kenmore front loader washer will not engage. It does not matter what cycle I try to start it on. I press the start button and everything clicks into place and then shuts off 15 seconds later

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  • Jack Iaria
    Jack Iaria May 11, 2010

    Is it electronic?

    Have you tried unplugging, waiting a minute and replugging?

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  • Master
  • 15,935 Answers

Likely the motor controller or the timer itself is failed.
Test both and replace as necessary.


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Posted on Sep 10, 2010

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I have a Whirlpool Duet front loader Washer approximately 6 years old. The control lock is on and I can't start the washer. How do I resolve this problem.


This advise is for Kenmore Elite and Whirlpool Duet front loader washers and dryers with a Control Lock problem.

This may or may not be an indication of a serious problem. In the majority of the cases, this is a simple operator error. Nearly all these model appliances have some sort of Control Lock feature on the front panel now. This is a designed safety feature that is used to prevent small children from manipulating the controls. The controls can be easily locked or unlocked by pressing and holding the following button on the front panel:

Whirlpool Duet Washer - Press and hold the END OF CYCLE SIGNAL button for 3 seconds.

Whirlpool Duet Dryer - Press and hold the END OF CYCLE SIGNAL button for 3 seconds.

Kenmore Elite Washer - Press and hold the DRAIN/SPIN button for 3 seconds.

Kenmore Elite Dryer - Press and hold the AUTO DRY LEVEL button for 3 seconds.

These instructions may not be all inclusive for all Kenmore and Whirlpool models, but they are the most common. Chances are, if you have a Control Lock feature, the instructions will be printed on the front panel adjacent to the button that is required to lock or unlock the controls.

NOTE: These instructions may also work for newer model Maytag, Hotpoint, Admiral and Frigidaire model front loaders as well. Refer to your owner's manual or front panel for instructions pertaining to your specific model.

If the Control Lock feature will not lock or unlock the appliance, unplugging the unit for AT LEAST 30 minutes is recommended in order to reset the main control board. In many cases this is all that is required to correct momentary glitches.

Thanks for using FixYa - a 4 THUMBS rating and POSITIVE TESTIMONIAL is appreciated for answering your FREE question.

Oct 24, 2010 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

I have a front loader. When I shut the door and


pin on door switch is brocken. look on top of door latch

Feb 12, 2010 | Kenmore Elite 45986 Front Load Washer

1 Answer

Kenmore elite washer- won't start - control on front says controls locked. I tried unplugging it but still won't start.


This advise is for Kenmore Elite and Whirlpool Duet front loader washers and dryers with a Control Lock problem.

This may or may not be an indication of a serious problem. In the majority of the cases, this is a simple operator error. Nearly all these model appliances have some sort of Control Lock feature on the front panel now. This is a designed safety feature that is used to prevent small children from manipulating the controls. The controls can be easily locked or unlocked by pressing and holding the following button on the front panel:

Whirlpool Duet Washer - Press and hold the END OF CYCLE SIGNAL button for 3 seconds.

Whirlpool Duet Dryer - Press and hold the END OF CYCLE SIGNAL button for 3 seconds.

Kenmore Elite Washer - Press and hold the DRAIN/SPIN button for 3 seconds.

Kenmore Elite Dryer - Press and hold the AUTO DRY LEVEL button for 3 seconds.

These instructions may not be all inclusive for all Kenmore and Whirlpool models, but they are the most common. Chances are, if you have a Control Lock feature, the instructions will be printed on the front panel adjacent to the button that is required to lock or unlock the controls.

NOTE: These instructions may also work for newer model Maytag, Hotpoint, Admiral and Fridgidaire model front loaders as well. Refer to your owner's manual or front panel for instructions pertaining to your sepcific model.

If the Control Lock feature will not lock or unlock the appliance, unplugging the unit for AT LEAST 30 minutes is recommended in order to reset the main control board. In many cases this is all that is required to correct momentary glitches.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

Jan 28, 2010 | Kenmore HE2 Plus Front Load Washer

1 Answer

Kenmore Elite won't start


The control panel (touch panel) is faulty - and must be replaced.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

May 27, 2009 | Kenmore Elite 45986 Front Load Washer

1 Answer

Kenmore front loader Model 48102 will not start


This advise is for Kenmore Elite and Whirlpool Duet front loader washers and dryers with a Control Lock problem.

This may or may not be an indication of a serious problem. In the majority of the cases, this is a simple operator error. Nearly all these model appliances have some sort of Control Lock feature on the front panel now. This is a designed safety feature that is used to prevent small children from manipulating the controls. The controls can be easily locked or unlocked by pressing and holding the following button on the front panel:

Whirlpool Duet Washer - Press and hold the END OF CYCLE SIGNAL button for 3 seconds.

Whirlpool Duet Dryer - Press and hold the END OF CYCLE SIGNAL button for 3 seconds.

Kenmore Elite Washer - Press and hold the DRAIN/SPIN button for 3 seconds.

Kenmore Elite Dryer - Press and hold the AUTO DRY LEVEL button for 3 seconds.

These instructions may not be all inclusive for all Kenmore and Whirlpool models, but they are the most common. Chances are, if you have a Control Lock feature, the instructions will be printed on the front panel adjacent to the button that is required to lock or unlock the controls.

NOTE: These instructions may also work for newer model Maytag, Hotpoint, Admiral and Fridgidaire model front loaders as well. Refer to your owner's manual or front panel for instructions pertaining to your sepcific model.

If the Control Lock feature will not lock or unlock the appliance, unplugging the unit for AT LEAST 30 minutes is recommended in order to reset the main control board. In many cases this is all that is required to correct momentary glitches.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

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1 Answer

My HE washer doesn't dispense the fabric softner


Try removing the dispenser cup - and washing the inner cup thoroughly- run a sanitary cycle with whites and chlorine bleach mold and mildew likes to haunt these front loaders - be sure to run a bleach hot water cycle once weekly

Mar 01, 2009 | Kenmore Elite 45986 Front Load Washer

1 Answer

Kenmore Elite won't start


First of all, make sure haven't inadvertently locked your control panel. Press and hold the DRAIN/SPIN button for 3 seconds to see if it clears. How long did you unplug the washer for? The manufacturer recommends unplugging the washer for at least 30 minutes to reset the computer. Try this first and let me know what you have. It could be you only have a minor glitch.

If these preliminary checks prove unsuccessful, you may have a control panel problem. Do you have any error codes deisplayed? Please reply and let me know what you have.

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1 Answer

Whirlpool Duet Ghw9150pw1 would not start


This advise is for Kenmore Elite and Whirlpool Duet front loader washers and dryers with a Control Lock problem.

This may or may not be an indication of a serious problem. In the majority of the cases, this is a simple operator error. Nearly all these model appliances have some sort of Control Lock feature on the front panel now. This is a designed safety feature that is used to prevent small children from manipulating the controls. The controls can be easily locked or unlocked by pressing and holding the following button on the front panel:

Whirlpool Duet Washer - Press and hold the END OF CYCLE SIGNAL button for 3 seconds.

Whirlpool Duet Dryer - Press and hold the END OF CYCLE SIGNAL button for 3 seconds.

Kenmore Elite Washer - Press and hold the DRAIN/SPIN button for 3 seconds.

Kenmore Elite Dryer - Press and hold the AUTO DRY LEVEL button for 3 seconds.

These instructions may not be all inclusive for all Kenmore and Whirlpool models, but they are the most common. Chances are, if you have a Control Lock feature, the instructions will be printed on the front panel adjacent to the button that is required to lock or unlock the controls.

NOTE: These instructions may also work for newer model Maytag, Hotpoint, Admiral and Fridgidaire model front loaders as well. Refer to your owner's manual or front panel for instructions pertaining to your sepcific model.

If the Control Lock feature will not lock or unlock the appliance, unplugging the unit for AT LEAST 30 minutes is recommended in order to reset the main control board. In many cases this is all that is required to correct momentary glitches.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

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1 Answer

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My front loader stops at every cycle. Is there a simple solution to this?

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