Question about SanDisk Sansa c250 (2 GB) MP3 Player (SDMX7-2048)

2 Answers

Refresh database freezes

Hi i bought a sandisk mp3 player model: sansa c 250 and ive put some music in it but everytime i turn it on it says "refresh database", it starts refreshing at one point but stops at less than half way... I left it on 2 whole days but its still the same. Is there anyways i can reset it or erase everything? If not can you tell me what to do? thank you for your time...

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  • yitatasuni Nov 11, 2007

    I have the exact same problem. The referesh database freezes up for a long time. When it finally unfreezes, none of the mp3 files are there.

  • Ashlyno Nov 16, 2007

    I have the exact same problem as you. I start up my player and it loads fine.... The bar in the Refreshing Database part is moving. It gets about half way done and then the screen turns either white, green with darker green bricks moving down it, or blue with darker blue bricks moving down it.... I have absolutely no idea what to do.

  • Anonymous Nov 22, 2007

    my sansa mp3 player keeps freezing on the refresh database screen. I can't do anything, not even turn it off. What can i do?

  • Anonymous Jan 19, 2008

    Help!! My database keeps freezing at 75% and I have tried everything.

  • ezmp3fix May 19, 2008

    ive tried downloading the firmware and it all downloads but it still freezes at like 60percent.LAME-0




  • Anonymous Nov 08, 2008

    Sansa c250 freezes on "refreshing database".

  • Anonymous Mar 03, 2009

    i had the same problem, but only when i use my micro sd card without the card it works fine but wont hold al my music. what can i do????

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Try updating the firmware of your player. Switch the player to recovery mode (enable hold switch and press and hold the record and power button until you see on the screen welcome to recovery mode) download the sansa firmware updater on the sandisk website and install it to your computer. When it ask to connect the device connect the player and check if there are updates on the player. Also try to format the player it may be the songs on the player is causing the problem.

Posted on Jul 22, 2007

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Were can i get the sansa firmware

Posted on Sep 15, 2008

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This is from the Sansa Website at http://www.sansa.com/support/sansa_e200/faqs

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Add music and refresh database to sd card


You can try to reset the device by pressing the power button for about 15 to 20 seconds..if that doesnt work I would recommend you to go to the sandisk site to update the firmware on your device or you can contact sandisk to they can help you with updating the firmware on your device..Please follow the link below to get the firmware
http://www.sandisk.com/Retail/Default.aspx?CatID=1376

The number for sandisk is 1-866-726-3475
Please rate accordingly
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Sansa


I had the "Refresh Database" problem with my C250, it just sat there after turning it on! However, the GOOD NEWS is, I corrected it! First I connected it to my PC, then FORMATTED the unit. This gave me an empty player that at least would turn on. Then I downloaded the Sansa "Updater" from the SanDisk website. After setting up the updater software, I connected the C250. It automatically checked for any new firmware, and loaded it into the player. After that I restarted the C250 and it again came up OK without any music loaded. The last thing I did was to load only 1.8 GB worth of music files. My take on the problem is that if you overload the memory, or interupt a file while loading, then the "datbase" function never gets done. I've had mine running for about a week now without problems! Hope it works for you too! <Good Luck> David

Dec 25, 2007 | SanDisk Sansa c250 (2 GB) MP3 Player...

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Refresh database on screen


how do you put on recovery mode?

Dec 01, 2007 | SanDisk Sansa e260 MP3 Player

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Refreshing database - Everytime


there nothing wrong its jsut the way the mp3 player refreshes the play lists mine does it too

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How do you refresh database?


This just means that the player is refreshing the songs on the list, it does not mean that you have to do anything.

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