Question about Gateway 920 Series (gtwy920) Server

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What to do for support now that MPC went out of business

We have numerous Gateway servers, some still under warranty. Now that MPC went under, where do we go for support?

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  • Anonymous Mar 19, 2009

    Now their website says that they will not exists as of March 31, 2009...



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As owners of multiple MPC and Gateway systems, we are currently mirroring the entire MPC support site and will have ALL files necessary for updating any MPC and MPC/Gateway systems. All owners manuals, device drivers, setup files, etc. will be available in the very near future. This is an ongoing procedure and is taking up over 100 gigabytes of storage space and a great deal of strain on our servers.
All files from the former MPC support site will be on our server as of 3/26/09.
We are still unsure of which of our websites will be hosting the downloads but will email all those interested when the site is up and running.
Obviously, this is an enormous undertaking to construct a site of this magnitude so please allow us time to get it up and running.
For the time being, we can process a limited number of requests for drivers, manuals, etc through our email system. You can contact us with a serial number and we will email back with all of the files we have available for your particular pc.
Contact available through the following email address.

Posted on Mar 25, 2009

  • Steve Stewart Apr 10, 2010

    The new support site for MPC and Gateway Pro systems has been up and running now for a year with over 500,000 page views. All drivers are available for free at


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ABI Computers has been serving the Boise, Idaho are for over 27 years.  When MPC Computer went bankrupt.  We purchased 54 of their server parts repair depots.  This means that we have just about every part, that was in a mpc/gateway server.  You can contact us at 208-465-7515 ask for Mark or Eric.  You can also goto our web site at 

Posted on Mar 25, 2010

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Nampa, Idaho, November 7, 2008—MPC Corporation, and all of its direct and indirect subsidiaries, today announced that they filed voluntary petitions for relief and reorganization under Chapter 11 of the United States Bankruptcy Code. The filings were made in the United States Bankruptcy Court for the District of Delaware. The company's operations are expected to continue during the reorganization process.

Media Contact
Ellen Gordon
Managing Director
Focus Management Group
Phone: (877) 642-7668

Hope this helps!

Posted on Jan 15, 2009

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We have numerous Gateway servers. The server business was sold to MPC and now they've gone under. Where do we go for support? Some of our servers are still under warranty - is that now useless?

Support, you're out of luck I'm afraid. Find a local computer company that can do server work on the scale you need would be my best suggestion. The warranty is a little trickier. It depends on exactly what warranty you got. If I understand correctly and you bought the servers from Gateway before they sold, then Gateway still holds warranty obligations on them IF you have certain warranties then they must replace with equivalent or better - but seeing as they got out of servers, they will probably just give you a desktop that is comparable in specs, even though it's not at all the same thing. A description of the Gateway warranties is here. I kind of doubt that you'll get any traction unless you bring up the legal obligations they have under the specific document that covers your case. Even then, they might refuse and you'd have to get lawyers involved, but at this point it's probably not worth it.

So it took me that long to say: Probably Gateway won't do anything for you. Possibly you can get spares from online retailers or auction sites to replace your aging hardware, but this technique can only last so long.

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  2. Contact gateway. Let them know you have seen multiple reports of this online
    and you believe this should be repaired under manufactures warranty.
  3. Stop threatening to sue any/everyone because you don't like them.
    This never bodes well and creates a negative vibe for the person who will try to help you!

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