Question about HP Officejet J5780 All-In-One InkJet Printer

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Fax feed jams, accepts single copies only

Whether sent manually or through HP solutions I get the message: Scan failed, try again. Then I have to turn off the printer and turn it back on and go through the page alignment, etc. and is very time consuming. What is going on?

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Check for pieces of paper that could be stuck in the ADF unit. If that doesn't work your ADF rollers are smooth and you should try replacing them.

Posted on Jan 27, 2009

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Posted on Jan 02, 2017

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How can i Troubleshooting Fax Issues on my hp officejet 4650?


If you get issues like Faxes can be sent but not received, Faxes can be received but not sent error on your Printer then follow the given troubleshooting steps.
Solution to Faxes can be sent but not received
    ·Initially, you have to check any of the telephone line services are enabled. There are,
    1.Voice Mail
    2.Call Waiting
    3.Billing Tone
    4.Privacy Block
    5.Security Screen
    6.Anonymous Call Rejection
    7.Privacy Manager
    ·These may block your incoming faxes. So disable the above features.
    ·If you are using Automatic fax reception option on your fax recipient, then check whether the Automatic Answering feature is enabled or not, if it enables means Auto Answer green LED should be on.
    ·Check the Ring to Answer value.
    ·If the value set as answering machine that causes the issue on fax reception. Then change the value to Fax or FaxTel
    ·Now, you can receive the incoming faxes.
    Solution to Faxes can be received but not sent
      ·Check whether the dialed number is correct or not. Every one of the digits required to make a telephone call from a similar line must be dialed.
      ·On the off chance that the Speed Dial has been used for dialing or the fax has been sent from your PC, print the page to be faxed and dial the number physically on the HP Fax front board.
      ·Check whether the Tone Dialing is set on you HP Fax product.
      ·In the event that faxes are sent effectively from the HP Fax front board, but, it's fail when sent from the PC, test the communication between the HP Officejet 4650 printer and your PC by tapping the Status button in the HP Director application, or attempting to print some record.
      ·If the printing fails to send the fax, then check whether all cables (from system to HP Officejet 4650 Printer) are connected properly, if it's not then connect it properly.
      ·Now restart it. On the off chance that communication still can't be set up, Call Printer customer service team via Toll-Free: +1-800-836-3987 to resolve your HP Officejet 4650 fax issues.

Jun 27, 2017 | HP Office Equipment & Supplies

4 Answers

HP 4300 officejet fax mode to print mode


Hello etilton
Are you trying to print from a pc or do a copy?

018c308.jpg
Button 11 Fax: Places the HP All-in-One in fax mode and presents the Fax Menu. Press Fax
repeatedly to scroll through the options in the Fax Menu.


Button 12 Scan: Places the HP All-in-One in scan mode and presents the Scan To menu for
selecting a scan destination.

Button 13 Copy: Places the HP All-in-One in copy mode and presents the Copy Menu.
Press Copy repeatedly to scroll through the options in the Copy Menu.

heres the rest of the manual pdf reader required
http://h10032.www1.hp.com/ctg/Manual/c00644922.pdf

If this solution was any help at all please press accept or ask more questions with the other button.
And if you need anything else let me know, you can ask me 24/7 by clicking
on the ask me button, I will ansver in most cases within 24hours.

Thanks and good luck!

May 04, 2008 | Office Equipment & Supplies

1 Answer

Kyocera Taskalfa 552ci will not copy single sided. 0800 Jam but will so may other functions...


the service manual says to replace the main pcb before you do this try to upgrade firmware even if it is current or try a different ADF the DIMM could be the problem if the board has 1 try cleaning the contacts with an eraser welcome to Kyocera repair

Mar 07, 2017 | Kyocera Office Equipment & Supplies

1 Answer

A sheet of paper had remain in the cylinder


  1. Remove the rear cleanout from the printer.
  2. Gently remove any jammed paper or bits of paper.
  3. Close the HP Paper Feed Cleaning Kit software on the computer.
  4. Load plain paper in the printer paper tray.
  5. Press the Power button to turn the printer off.
  6. Press the Power button to turn the printer on.
  7. Try printing again. If the printer still does not pick up paper or if a paper jam occurs again, service the printer.


Other solutions customers found helpful » HP Paper Feed Cleaning Kit -- Clean the Paper Feed Rollers with the HP Paper Feed Cleaning Kit in Windows XP and 2000 » HP Deskjet, Photosmart, and PSC All-in-Ones -- 'Out of Paper' Error Message and the Printer Does Not Pick Up or Feed Paper » HP PSC 1600 and 2350 All-in-One Series Printers -- 'Paper jam: Press OK to continue' Message Displays on the All-in-One

Dec 15, 2010 | HP PSC 1610 All-In-One InkJet Printer

1 Answer

The fax appears to dial the number successfully. The receiving fax is turned on. It apprears to try for a long time. The error report says "no answer."


It is not your fax line is the other party.did you try any other number?
Post back.

Solution one: Perform a fax line test Perform a fax line test to check whether the fax line is properly connected. Step one: Run a Fax Test
  1. Press the Setup button (c01395353.jpg ) on the product control panel.
  2. Use the Arrow keys (c01073166.jpg ) to select Service , select Fax Service , select Run Fax Test , and then press OK . The Fax Test prints.
    • If the report passes, try to resend the fax.
    • If the report fails with the message 'Fail - the phone line is not active,' plug the cable into a working telephone jack, and then try to resend the fax.
    • If the report fails with the message 'Fail - the cord is in the wrong port,' continue to 'Step two: Change the cable to the correct port.'
Step two: Change the cable to the correct port Make sure the telephone cable is inserted in the correct port. Remove the cord for the fax line from the port labeled with a telephone, and then insert it into the correct port. Figure 1: Fax portsc01756259.gif Scanner error message The message 'Scanner error ' displays on the product control panel while sending a fax. Solution: Check paper size This product only supports paper less than 381 mm (15 in). Use only letter, A4, or legal sized paper for sending faxes. To send this fax, copy or print the original document onto shorter paper, and then resend.


If you need more help come back.Post / thumbs / testimonial are welcome!

Dec 10, 2010 | HP Laserjet M1319F Laser Multifunction...

1 Answer

I get a paper jam message. When i remove paper and reinsert a new paper, message appears again and again. I like my hp 1050 fax/copier because it has speakerphone capacity. It seems the newer models just...


If it is registering a paper jam, than more than likely there is some sort of obstruction in the paper path that is obscuring one of the sensors. My recommendation, manually feed a piece of thick card stock through the paper path and try to force any debris out. Also, you can try blowing a can of air through the path, this act should hopefully free any debris or dirt that is blocking the jam sensor.

-David.

Nov 02, 2010 | HP 1050 Plain Paper Inkjet Fax

1 Answer

Cant send nor receive faxes


dear sir,kindly follow the below instructions
Instructions
  1. Ensure that all cables are securely connected. First, make sure that the printer cable connecting your computer to your printer is connected securely. Then, make sure that the power cord is inserted into a wall outlet. Try your print job again after you have ensured that all cables are properly connected.

  2. Clear a paper jam if your printer is not responding or you are receiving a "Paper Jam" error message on your printer. To clear a jam, first open the rear output door by pushing down on the two levers on each side of the door. Opening the rear door simply makes it easier to clear a jam. Open the top cover on the front of the printer by pressing the release button on the right side of the printer. Locate the paper jam and use two hands to gently remove the paper jam. Try your print, scan, fax or copy job again.

  3. Clear stored or saved faxes if you are having trouble sending or receiving faxes. Old faxes may be stuck in the fax queue, which may be causing the printer to not respond. To remove stored faxes, press the "Menu" button on the printer and select "Fax Functions." Then select "Clear Saved Faxes." Wait for the queue to clear and try your fax job again.

  4. Remove paper from the automatic document feeder (ADF) input tray if your scan job is coming out crooked. The ADF input tray can only hold up to 50 sheets at a time. If there are more than 50 sheets in the input tray, the output may appear skewed. Try your scan job again after removing the paper.

  5. Adjust your computer monitor's display settings if your scanned image is not an accurate representation of the original image. This can be done in the "Control Panel" in Windows. Set the settings to the highest possible resolution and try your scan job again.

  6. Perform a power cycle on your printer if the previous steps were unsuccessful. To do this, turn off your printer, then unplug it from the wall. Wait a few minutes and plug the printer back in. Try your print, scan, fax or copy job again.


take care..thank you

Oct 04, 2010 | HP LaserJet 2840 Printer

1 Answer

Unable to scan, copy or fax message on HP C6180


Please follow the steps and then let me know the results:Click Here

May 23, 2010 | HP Photosmart C6180 All-In-One InkJet...

2 Answers

Hello, I have an HP OfficeJet 7310 all-in-one print/scanner/fax etc. I purchased about two years ago but don't use very often. Yesterday while I was trying to send a fax I received a loud winding-up...


I have same problem! The copy/scan function would feed the orginal from the ADF halfway and instead of making a normal loud feeding noise it made a horriable alarming sound and displayed an error message. To fix it: I waited a day or two and bang the top of the feeder cover with normal force while the original is feeding. It appeared the problem is resolved. I have no idea what the problem is, however I think if this work for few months at a time is fine by me.

Apr 12, 2008 | Office Equipment & Supplies

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