Question about GE GSS20IEPWW / GSS20IEPCC Side by Side Refrigerator
Hello! My GE side-by-side is not freezing and frost is building at the back (inside). It won't make ice, but I am still getting water from the dispenser.
The fridge side is not cold enough and things are spoiling faster. The freezer is actually at about the temp the fridge should be.
The fan is still running and I have cleaned all the parts I can get to in the back, but it still won't function properly. I haven't heard the compressor come on or off in a while.
I would really appreciate any help you can give me! Thanks!
If there is frost on the back wall of the freezer, then the compressor is running. Another (maybe) good thing is the fan is running.
The problem could be -
1) Bad defrost heater
2) Failed defrost sensor
3) Failed defrost timer or refrigerator controller board.
There are diagnostic tests to determine the problem, but require skill at using a multimeter and possibly reading a schematic/wiring diagram.
You can temporarily make the refrigerator run again for awhile by unplugging, opening the doors, and defrosting for 6-8 hours (store food in coolers.). Then plug it back in. Note, water may come out of the freezer as a result of defrosted ice.
Posted on Jan 15, 2009
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Posted on Jan 02, 2017
There is only so much you can do. But the problem is the gasket inside that seals around the opening where your ice is dispenses is bad. You need a service tech to replace gasket. If you want to try get the model and serial number and take it to an Appliance parts house and tell them you want dispenser seal gasket. You just tell them what its doing and most of them know exactly what you want. Rus
Posted on Jun 21, 2009
Sounds like the dispensor flap is not closing completely , pulling outside air in . Using a flashlight on the outside of the flap , look inside to see if any light is visible . If so , then the ice flap plunger and solenoid will have to be replaced . Also , excessive crushed ice can also cause frosting .
Posted on Jul 19, 2009
This sounds like your ice may be melting and freezing around the chute. You may need to replace that rubber gasket on the chute. Otherwise, if you use a lot of crushed ice, that will build up badly on the chute and you can manually clean that off. I hope this helps you!
Posted on Aug 14, 2009
This is usually caused because the door is not shutting all the way or not tight allowing air in.
There is a solenoid that operates the door that could have stopped working. Can you hear it?
The hinge on the door could be broken or the bracket it goes in could be broken. You'll have to look to see what's wrong.
Remove the dispenser cover by gently prying starting at the bottom going round and round a little at a time to prevent from breaking it. When it's off the screws will be exposed to access the other components
Posted on Sep 21, 2009
Testimonial: "Very helpful info, until now I did not know I could take out the ice bucket, there was a lot of built up ice behind the bucket.Thanks very much. "
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