Question about GE GSS20IEPWW / GSS20IEPCC Side by Side Refrigerator

2 Answers

Freezer is cool but not freezing or making ice - fridge not cold

Hello! My GE side-by-side is not freezing and frost is building at the back (inside). It won't make ice, but I am still getting water from the dispenser.

The fridge side is not cold enough and things are spoiling faster. The freezer is actually at about the temp the fridge should be.

The fan is still running and I have cleaned all the parts I can get to in the back, but it still won't function properly. I haven't heard the compressor come on or off in a while.

I would really appreciate any help you can give me! Thanks!

Posted by on

  • jspondike Feb 12, 2009

    I have the same exact problem. I am pretty good with a meter, and need to know if a schmatic is availible...What are the chances it's the main board? Defrost Heater, Defrost Sensor, Defrost Timer - are all these replaceable without calling out a service technician?

  • Anonymous Mar 17, 2014

    replaced circuit board after repair guy said it was bad worked great for a month then it stopped making ice and fridge and freezer dont get cold enough and frost buit up on back of freezer

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If there is frost on the back wall of the freezer, then the compressor is running. Another (maybe) good thing is the fan is running.

The problem could be -

1) Bad defrost heater
2) Failed defrost sensor
3) Failed defrost timer or refrigerator controller board.

There are diagnostic tests to determine the problem, but require skill at using a multimeter and possibly reading a schematic/wiring diagram.

You can temporarily make the refrigerator run again for awhile by unplugging, opening the doors, and defrosting for 6-8 hours (store food in coolers.). Then plug it back in. Note, water may come out of the freezer as a result of defrosted ice.

Posted on Jan 15, 2009

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MrMark52 - I unplugged my frdige overnight, and pluged it back in and everything works fine. The lower part of the fridge tend to freeze up, but it works for now. Thanks - John

Posted on Feb 14, 2009

  • jspondike Jun 16, 2009

    The problem continues...Unplugged for a few hours, and all works. PLug back in for a day or two then the freezer doensn't make ice, the whole unit doesn't stay cold enough. Any ideas?

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5 Suggested Answers

james3751
  • 614 Answers

SOURCE: Snow build up inside the dispenser

There is only so much you can do. But the problem is the gasket inside that seals around the opening where your ice is dispenses is bad. You need a service tech to replace gasket. If you want to try get the model and serial number and take it to an Appliance parts house and tell them you want dispenser seal gasket. You just tell them what its doing and most of them know exactly what you want. Rus

Posted on Jun 21, 2009

aasc
  • 1606 Answers

SOURCE: GE profile Artica side by side. I am getting a frost build up

Sounds like the dispensor flap is not closing completely , pulling outside air in . Using a flashlight on the outside of the flap , look inside to see if any light is visible . If so , then the ice flap plunger and solenoid will have to be replaced . Also , excessive crushed ice can also cause frosting .

Posted on Jul 19, 2009

EllaWatson25
  • 725 Answers

SOURCE: Ice dispenser frost build up - Amana refrigirator

This sounds like your ice may be melting and freezing around the chute. You may need to replace that rubber gasket on the chute. Otherwise, if you use a lot of crushed ice, that will build up badly on the chute and you can manually clean that off. I hope this helps you!

Posted on Aug 14, 2009

woodchuck789
  • 4059 Answers

SOURCE: bad frost keeping building up around ice dispenser

This is usually caused because the door is not shutting all the way or not tight allowing air in.
There is a solenoid that operates the door that could have stopped working. Can you hear it?
The hinge on the door could be broken or the bracket it goes in could be broken. You'll have to look to see what's wrong.
Remove the dispenser cover by gently prying starting at the bottom going round and round a little at a time to prevent from breaking it. When it's off the screws will be exposed to access the other components

Posted on Sep 21, 2009

Testimonial: "Very helpful info, until now I did not know I could take out the ice bucket, there was a lot of built up ice behind the bucket.Thanks very much. "

  • 1 Answer

SOURCE: frost build up around ice dispenser in freezer

Suddenly having the same problem. Any solution?

Posted on May 27, 2011

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