My problem started with a black line going down the middle of my document. Now it copies completely black. I can print from my computer but I am unable to place a document into my copier and have it not turn out black. Any ideas?
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Re: copier printing all black.
Driver could be corrupt. Disconnect the printer or at least be sure it is turned off.
I'd do both and reinstall the CD software program that came with
the printer. When the software program asks you to connect the
printer to the USB port, do so and it should again work properly.
Hope this helps. Bud
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Check your flat bed and Document feeder scanning glass need to be clean, if any dot or dust in scanning glass of document feeder it will appear a line, check this points first 1- Check printouts from computer or FAX if it is clean problem in scanning section 2- Check using Copying a blank paper using only Flatbed if it prints without any line its problem from document feeder Scanning glass So solution is clean the Document feeder scanning glass using wet cloth, note careful about wet cloth switch off the machine and clean it
first of all try to make a copy..when you make a copy if you get lines..then clean the scanner glass and the rollers..if its still the same..connect the printer directlu to the wall outlet and then check
clean the print heads and run clean cartridge utility from printer properties window.after that
disconnect the power and usb cable from the back of the printer and press and hold down the
power button for 30 sec and then reconnect the cables and try again...open the backdoor and
try to move the rollers in upward direction.
I will give you all the reasons I can think of.
1, If the line is only there when running through a document feeder and not there off the glass. The small strip of glass directly under the document feeder is dirty.
2. The drum has a scratch on it, or the cleaning blade is not cleaning the drum properly. Would require that cartridge replacement.
3. The fuser roller may be work in the middle. You would notice some reprinting , or ghost copying if that were bad.
4. Less likely would be some piece of fuzz in the light path, or a small piece of paper or tape in the paper path smearing the ink across the page.
If your machine prints, see if the line is on a print, if its on a print and not on the copy then it is scanner related.
Not sure what you have tried but if there are no lines when printing but there when scanning there is something on the scanner. Could be something as small a single dot of dirt and it will put a line down the whole page. Try cleaning the glass.