Question about Visioneer OneTouch 9220 USB Color Scanner
I have a Visioneer 9220 scanner and when I try to scan I get a message that it is lock and to unlock it.
I have release the scan lock on the bottom of the scanner, but still keep getting this message an it won't copmplete the scan process.
I had the same problem. The scanner car is stuck on the travel rail. Disconnect the scanner and remove the top. Turn over and remove 4 screws holding top to bopttom body. Turn right side up and push in very hard on the lower riight side of body to release snap in holding top to bottom. There are four snaps, one at each corner of scanner. Do the two rear snaps next. Then the left front should slip off. Unfold top toward front so as not to pull butoon wires out of track in bottom body. Clean 1/4" rail at rear of scanner and apply small amount of vaseline. Move car by turning gears at left rear to get to all of the rail. Reassemble. Happy scanning.
Posted on Sep 19, 2009
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